Executive Housekeeper

Island Hospitality Management•Sunnyvale, CA

13d

About The Position

The Executive Housekeeper oversees the organization, staff, and quality of Housekeeping department operations, provides guests with quality service, and helps maximize room revenue. The position may require flexible scheduling availability. Responsibilities also include performing basic housekeeping duties, inspecting rooms, supervising housekeeping staff, managing supplies and budgets, scheduling team members, and handling human resources functions.

Requirements

Knowledge of budget preparation, payroll, and cost-spending controls.
Highly motivated team player with strong initiative and a desire for achievement.
Ability to handle workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
Ability to work well in stressful situations.
Availability and approachability for guests while providing excellent guest service.
The physical ability to stand, sit, or walk for extended periods; regularly lift or move up to 10 pounds; and frequently lift or move up to 25 pounds.

Nice To Haves

Valid driver's license preferred.

Responsibilities

Perform basic housekeeping duties, including changing sheets and towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guest checkouts.
Conduct daily room inspections to ensure rooms meet brand and Island Hospitality Management standards.
Supervise, monitor, and follow up on Room Inspectors, Room Attendants, Housepersons, and Laundry Attendants working in hotel cleaning operations.
Maintain an inventory of department uniforms and supplies and submit replenishment requests.
Forecast, monitor, and control housekeeping department budget components to maximize revenue and minimize expenses.
Ensure the department achieves or exceeds guest service expectations.
Control department purchases while monitoring quality and cost.
Prepare team member schedules in accordance with budgets and business forecasts.
Manage human resources functions, including recruiting, onboarding, performance evaluations, training, and disciplinary actions.

Benefits

Healthcare coverage, including medical, dental, and vision insurance.
HSA and FSA plans, including dependent care FSA.
Identity theft protection insurance.
Commuter benefits, including transit and parking.
Pet insurance.
PTO and payroll incentives for annual wellness exams.
Employee Assistance Program.
Wellness subscriptions providing access to gyms, financial planning, counseling, and legal services.
Paid sick and vacation time.
Family leave.
401(k) retirement plan with company matching: 100% match up to 3% of salary and 50% match on the next 2%; fully vested upon the first contribution.
Incentive-based bonus program.
Free hotel room nights and employee discounts within the hotel brand.
Discounts for friends and family within the hotel brand.
Team member recognition and bonuses.
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
Career growth through an in-house training program with a path personalized to employee goals.
Referral bonus program.