Executive Housekeeper

Integral Hospitality•Jeffersonville, OH

32d•Onsite

About The Position

The Executive Housekeeper will supervise housekeeping and laundry staff, ensuring adherence to company policies, procedures, and safety standards. This role involves maintaining cleanliness of rooms and public areas according to brand and hotel standards, compiling daily room status updates, and ensuring proper handling of guest lost and found items. The position also focuses on maintaining productivity and labor cost goals through effective cost control systems for staffing, linens, and cleaning supplies, and conducting regular inventories. Delivering exceptional guest service is a key aspect of this role, along with performing other related duties as assigned.

Requirements

Minimum of 4 years of hotel experience, including at least 2 years as an Assistant Executive Housekeeper and 2 years of hands-on housekeeping and laundry experience.
Ability to follow written, oral, and electronic instructions with strong attention to detail.
Proficient in basic math: addition, subtraction, multiplication, division, percentages, and ratios.
Strong reading and writing skills; able to write reports and communicate effectively in English.
Excellent organizational and problem-solving skills; able to plan, assign, and direct work.
Capable of maintaining a professional, positive work environment and promoting teamwork.
Ability to speak, hear, and see clearly at close and long range.
Frequent lifting and carrying up to 30 lbs.
Continuous use of hands and arms; frequent bending, walking, and standing for extended periods.
Exposure to cleaning chemicals and laundry equipment.

Nice To Haves

Marriott experience is strongly preferred.
Marriott brand experience.

Responsibilities

Supervise housekeeping and laundry staff, including performance evaluations, training, and development.
Schedule staff based on labor standards and forecasted occupancy.
Assist the General Manager with developing and managing the department’s annual budget.
Monitor performance and expenses to ensure alignment with financial goals.
Enforce company policies, procedures, and safety standards.
Maintain room and public area cleanliness according to brand and hotel standards.
Compile and report accurate room status updates to the Front Office daily.
Ensure proper handling, security, and return of guest lost and found items.
Maintain productivity and labor cost goals.
Establish and maintain cost control systems for staffing, linens, and cleaning supplies.
Conduct regular inventories of linen, supplies, and equipment.
Deliver exceptional guest service and ensure all guest needs are met promptly.
Perform other related duties as assigned.
Recruit, interview, and train team members.
Supervise, motivate, and evaluate team performance.
Recommend promotions, disciplinary actions, or other status changes.
Address associate concerns and maintain employee relations.
Plan and assign work schedules; determine techniques and procedures.
Manage inventory and supply ordering in coordination with the GM.
Oversee departmental safety, security, and compliance with legal and brand standards.
Participate in departmental budgeting and expense control.