About The Position

The Executive Housekeeper is responsible for the operation and management of the housekeeping and laundry departments to ensure maximum service quality. The role oversees the overall cleanliness of the hotel, including guest rooms and public areas, and fosters a positive, cooperative work environment between staff and management. This position supervises housekeeping employees and carries out supervisory responsibilities in accordance with organizational policies and applicable laws. Responsibilities include interviewing, hiring, training, appraising performance, rewarding and disciplining employees; planning, assigning and directing work; and addressing complaints and resolving problems.

Requirements

  • High school diploma or equivalent.
  • Three years of experience in a housekeeping function in a hotel or similar industry, including two years in a supervisory capacity.
  • Computer knowledge, including intranet and property management systems.
  • Valid driver's license and acceptable driving history, subject to company approval.

Responsibilities

  • Operate and manage the housekeeping and laundry departments to ensure maximum service quality.
  • Oversee the overall cleanliness of the hotel, including guest rooms and public areas.
  • Foster a positive, cooperative work environment between staff and management.
  • Supervise housekeeping employees in accordance with organizational policies and applicable laws.
  • Interview, hire, train, appraise, reward, and discipline employees.
  • Plan, assign, and direct work.
  • Address complaints and resolve problems.

Benefits

  • Weekly pay
  • Paid vacation, sick days, and holidays
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Travel discounts on branded properties
  • Career growth opportunities
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