The Executive Housekeeper is responsible for the operation and management of the housekeeping and laundry departments to ensure maximum service quality. The role oversees the overall cleanliness of the hotel, including guest rooms and public areas, and fosters a positive, cooperative work environment between staff and management. This position supervises housekeeping employees and carries out supervisory responsibilities in accordance with organizational policies and applicable laws. Responsibilities include interviewing, hiring, training, appraising performance, rewarding and disciplining employees; planning, assigning and directing work; and addressing complaints and resolving problems.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED