Executive Housekeeper

Kimpton Hotels & Restaurants•Nashville, TN

13d

About The Position

The Executive Housekeeper supervises and coordinates housekeeping activities, including room attendant and room cleaner duties, and participates in cleaning and maintaining hotel premises. The role supports personal guest experiences while promoting teamwork and maintaining hotel standards. The Executive Housekeeper manages the Housekeeping Department and is responsible for its overall direction, coordination, and evaluation.

Requirements

At least 2 years of management experience in the boutique hotel industry.
Basic knowledge of MS Office.
Ability to motivate and encourage a team.
Flexible schedule and ability to work evenings, weekends, and holidays.

Nice To Haves

Bachelor’s degree in hospitality or a similar industry preferred.

Responsibilities

Recruit, select, hire, and train qualified housekeeping personnel.
Confirm housekeeping staff attendance and arrange substitutes for absent employees.
Prepare and distribute daily room assignments and keys to housekeeping attendants.
Periodically check floors, update room status, and identify opportunities to improve service.
Coordinate with Front Desk, Sales, and Maintenance to ensure high-quality guest service and product standards.
Review the outside laundry facility’s service to ensure quality, undamaged linens and consistent delivery within budget guidelines.
Train staff through instruction, practice, and on-the-job training, and inform them of new laws or regulations relevant to performing their duties safely.
Maintain performance and efficiency by setting quality standards in accordance with hotel procedures and policies.
Prepare the annual housekeeping budget.
Maintain housekeeping standards for guest rooms, linens and uniforms, lost and found, laundry, the janitorial department, and night cleaners.
Establish quality-cleaning programs to maintain the appearance and life of furniture, fixtures, and equipment.
Submit requests for repairs to cleaning equipment.
Requisition or purchase supplies for hotel room honor bars, toiletries, and paper products.
Perform periodic deep cleaning, including carpet shampooing and cleaning walls, baseboards, windows, and elevator doors and tracks.
Manage Housekeeping Department employees and direct, coordinate, and evaluate the department.