Executive Housekeeper

OLDHAM GOODWIN PAYROLL LLC•New Braunfels, TX

22d•Onsite

About The Position

The Executive Housekeeper is responsible for the overall cleanliness and care of the hotel asset and supervises housekeeping and laundry operations, including guestrooms, meeting space, and public areas. The role manages housekeeping staff and ensures hotel cleanliness meets and exceeds Marriott brand standards. It combines office and hands-on work, including scheduling staff and inspecting guestrooms and public spaces. The Executive Housekeeper also coordinates with contractors and vendors for the department.

Requirements

Ability to manage all functions related to the cleanliness of the hotel’s guest rooms, floors, and public areas.
Two to three years of experience at a management or supervisory level.
Bilingual in English and Spanish.
Ability to move, lift, carry, push, pull, and place objects weighing 25 pounds or less without assistance.
Ability to stand, sit, bend, or walk for an extended period or an entire work shift, including several hours of repetitive motion.

Nice To Haves

Previous Executive Housekeeping experience preferred.

Responsibilities

Supervise housekeeping staff, including hiring, termination, disciplinary action, performance evaluations, training, and development.
Assist the General Manager with development of the department’s annual budget and monitor performance against plan.
Establish and maintain cost-control systems for staffing, linen inventories, and cleaning supplies.
Enforce hotel and department policies and procedures.
Ensure quality services meet guest needs and enhance guest relations.
Schedule staff to maintain adequate staffing levels while adhering to labor standards and forecasted occupancy.
Maintain room quality based on hotel and corporate objectives.
Monitor and maintain cleanliness in rooms, storage areas, laundry, restrooms, and public areas.
Compile information and accurately report guest-room status to the Front Desk.
Enforce standard procedures for accepting, securing, and returning guest lost-and-found items.
Maintain productivity and labor-cost goals.
Conduct inventories of linen, supplies, and equipment as required.
Order and receive supplies to maintain adequate inventory levels.
Coordinate with contractors and vendors for the department.