Executive Housekeeper

Landmark Hotel Group•Hampton, VA

17d•Onsite

About The Position

The Executive Housekeeper oversees housekeeping operations at Holiday Inn Express Hampton, maintaining superior cleanliness in guest rooms, public areas, and employee areas while meeting productivity and expense goals. The role ensures housekeeping personnel receive approved training and that company policies and procedures are applied fairly. The Executive Housekeeper also supports the company and hotel missions, with emphasis on superior guest service and product quality, and maintains a professional working relationship with fellow managers and departments.

Requirements

At least two years of experience as an Assistant Housekeeper at a property with 100 or more rooms.
High school diploma or equivalent.
Strong interpersonal and leadership skills.
A guest-first/service approach.
Strong organizational skills.
Knowledge and experience in budgeting and business planning.

Responsibilities

Maintain superior cleanliness levels in guest rooms, public areas, and employee areas.
Meet or exceed productivity and expense levels established through the budget process.
Ensure housekeeping personnel are trained in company-approved programs.
Ensure department employees receive fair and appropriate application of company policies and procedures.
Champion the company and hotel mission statements, emphasizing superior guest service and product quality.
Maintain an open and professional approach toward fellow managers and their departments.