Executive Housekeeper | Hotel Vance

Columbia Hospitality • Portland, OR

8d

About The Position

The Executive Housekeeper manages the day-to-day operations of the housekeeping department at Hotel Vance. This role ensures that housekeeping activities and services meet or exceed established standards and goals, oversees department budgets, staffing, equipment and supplies, and supports a safe, inclusive, high-performing team. The position also participates in the property’s Manager on Duty program as needed.

Requirements

• At least 3 years of experience in a housekeeping management role at an inn, hotel, resort or equivalent.
• Working knowledge of applicable laws, codes and regulations.
• Ability to read, analyze and interpret business periodicals, professional journals, technical procedures and governmental regulations.
• Strong communication skills, including the ability to write contracts, reports, business correspondence and operations manuals, and present information and respond to questions.
• Ability to perform arithmetic and calculate rates, ratios, discounts, interest, commissions, proportions and percentages, and to draw and interpret bar graphs.
• Ability to create a team environment within and across departments.
• Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving and delivery of results.
• Strong financial management skills, including budget management, expense control, forecasting and financial statement analysis.
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.

Responsibilities

• Follow applicable policies and procedures, including key control and lost and found.
• Develop and implement procedures to ensure housekeeping activities and services meet or exceed established standards and goals.
• Conduct daily inspections of serviced guestrooms, front-of-house areas, storage rooms and relevant back-of-house areas.
• Manage the departmental budget and monitor revenue, expenses and labor costs.
• Report unsafe conditions immediately; maintain safety standards and train staff on safety procedures.
• Ensure equipment is properly maintained, functioning, and used only as intended.
• Establish and maintain equipment and supply inventory levels appropriate to property requirements.
• Advise guests, clients and team members on housekeeping matters.
• Participate in the property’s Manager on Duty program as needed.
• Select, supervise, train, develop, schedule, discipline and counsel staff.
• Demonstrate positive leadership that empowers and inspires employees to meet and exceed standards.
• Provide timely formal assessments of team members in accordance with performance review policies and procedures.
• Participate actively in the established safety committee.
• Conduct training on job standards and areas of responsibility as needed.

Benefits

• Cellphone allowance
• Incentive eligibility
• Commuter/parking allowance
• Daily pay option
• Paid time off and holiday pay
• Medical, dental, vision and disability benefits
• 401(k)
• HSA/FSA plans with employer contribution
• Referral bonus
• Discounted lodging, dining, spa, golf and retail
• Employee Assistance Program
• Volunteer opportunities
• Committee participation opportunities
• Task force work opportunities
• Online learning platform
• Third-party perks, including discounts on pet insurance, rental cars, movie and concert tickets, theme parks and attractions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed