Executive Housekeeper

Island Hospitality Management•Sunnyvale, CA
•$70,000 - $80,000

About The Position

The Executive Housekeeper oversees the organization, staff, and quality of Housekeeping department operations, providing guests with quality service while maximizing room revenue. The role may require flexible scheduling availability. The position includes performing basic housekeeping duties, inspecting rooms, supervising housekeeping staff, managing department inventory and purchases, monitoring budgets, preparing schedules, and overseeing human resources functions. Island Hospitality offers a formal training and development program to support employee development and career growth.

Requirements

  • Knowledge of budget preparation, payroll, and cost spending controls.
  • Highly motivated team player with strong initiative and a desire for achievement.
  • Ability to handle workplace problems by anticipating, preventing, identifying, and solving them as necessary.
  • Ability to work well in stressful situations.
  • Availability and approachability for guests while providing excellent guest service.
  • Regularly stand, sit, or walk for extended periods.
  • Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Nice To Haves

  • Valid driver's license preferred.

Responsibilities

  • Perform basic housekeeping duties, including changing sheets and towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guest checkout.
  • Conduct daily room inspections to ensure rooms meet brand and Island Hospitality Management standards.
  • Supervise, monitor, and follow up on the work of Room Inspectors, Room Attendants, Houseperson, and Laundry Attendants.
  • Maintain an inventory of department uniforms and supplies and submit requisitions as needed.
  • Forecast, monitor, and control housekeeping department budget components to maximize revenue and minimize expenses.
  • Ensure the department meets or exceeds guest service expectations.
  • Control department purchases with consistent attention to quality and cost.
  • Prepare team member schedules in accordance with budgets and business forecasts.
  • Manage human resources functions, including recruiting, onboarding, performance evaluations, training, and disciplinary actions.

Benefits

  • Medical, dental, and vision insurance.
  • HSA and FSA plans.
  • Dependent care FSA.
  • Identity theft protection insurance.
  • Commuter benefits for transit and parking.
  • Pet insurance.
  • PTO and payroll incentives for annual wellness exams.
  • Employee Assistance Program.
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services.
  • Paid sick and vacation time.
  • Family leave.
  • 401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution.
  • Incentive-based bonus program.
  • Free hotel room nights and employee discounts within the hotel brand.
  • Discounts for friends and family within the hotel brand.
  • Team member recognition and bonus.
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
  • Career growth through an in-house training program with a path personalized to employee goals.
  • Referral bonus program for any company location.
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