Executive Housekeeper

Crescent Careers•Houston, TX
•Onsite

About The Position

The Executive Housekeeper will oversee all aspects of Housekeeping operations, ensuring guest rooms, public areas, and back-of-house spaces consistently meet luxury cleanliness, presentation, and service standards. This hands-on leader will be responsible for building the department from the ground up, including recruiting and developing the team, establishing SOPs and training programs, managing staffing and productivity, controlling labor and inventory costs, and creating a culture of accountability and service excellence. We’re looking for a leader who can establish the foundation, develop the team, and create an exceptional Housekeeping operation from day one. Build from the ground up. Lead to Four-Star standards. Create the team behind every exceptional stay.

Requirements

  • Proven Housekeeping leadership experience in a luxury or full-service hotel
  • Understanding of both the business and operational sides of Housekeeping
  • Strong financial acumen
  • Team-building skills
  • Attention to detail
  • Experience operating to Forbes Recommended/Four-Star Standards

Nice To Haves

  • Hilton soft-brand experience, ideally with Curio Collection by Hilton
  • Bilingual English/Spanish

Responsibilities

  • Oversee all aspects of Housekeeping operations
  • Ensure guest rooms, public areas, and back-of-house spaces consistently meet luxury cleanliness, presentation, and service standards
  • Build the department from the ground up
  • Recruit and develop the team
  • Establish SOPs and training programs
  • Manage staffing and productivity
  • Control labor and inventory costs
  • Create a culture of accountability and service excellence
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