Executive Housekeeper
Integral Hospitality•Octa, OH
•Onsite
About The Position
The Hotel Executive Housekeeper is responsible for supervising housekeeping and laundry staff, managing the department's budget, and ensuring the cleanliness and maintenance of rooms and public areas according to brand and hotel standards. This role involves staff scheduling, performance evaluations, training, and delivering exceptional guest service. The position also requires maintaining productivity and labor cost goals, managing inventories, and ensuring proper handling of guest items.
Requirements
- Ability to follow written, oral, and electronic instructions with strong attention to detail.
- Proficient in basic math: addition, subtraction, multiplication, division, percentages, and ratios.
- Strong reading and writing skills; able to write reports and communicate effectively in English.
- Excellent organizational and problem-solving skills; able to plan, assign, and direct work.
- Capable of maintaining a professional, positive work environment and promoting teamwork.
- Minimum of 4 years of hotel experience, including at least 2 years as an Assistant Executive Housekeeper and 2 years of hands-on housekeeping and laundry experience.
Nice To Haves
- Marriott experience is strongly preferred.
- Marriott brand experience.
Responsibilities
- Supervise housekeeping and laundry staff, including performance evaluations, training, and development.
- Schedule staff based on labor standards and forecasted occupancy.
- Assist the General Manager with developing and managing the department’s annual budget.
- Monitor performance and expenses to ensure alignment with financial goals.
- Enforce company policies, procedures, and safety standards.
- Maintain room and public area cleanliness according to brand and hotel standards.
- Compile and report accurate room status updates to the Front Office daily.
- Ensure proper handling, security, and return of guest lost and found items.
- Maintain productivity and labor cost goals.
- Establish and maintain cost control systems for staffing, linens, and cleaning supplies.
- Conduct regular inventories of linen, supplies, and equipment.
- Deliver exceptional guest service and ensure all guest needs are met promptly.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
