Executive Housekeeper

Horseshoe Bay Resort • Houston, TX

71d • Onsite

About The Position

The Executive Housekeeper will oversee all aspects of Housekeeping operations, ensuring guest rooms, public areas, and back-of-house spaces consistently meet luxury cleanliness, presentation, and service standards. This hands-on leader will be responsible for building the department from the ground up, including recruiting and developing the team, establishing SOPs and training programs, managing staffing and productivity, controlling labor and inventory costs, and creating a culture of accountability and service excellence.

Requirements

• Proven Housekeeping leadership experience in a luxury or full-service hotel.
• Understanding of both the business and operational sides of Housekeeping.
• Strong financial acumen.
• Strong team-building skills.
• Attention to detail.
• Experience operating to Forbes Recommended/Four-Star Standards.

Nice To Haves

• Hilton soft-brand experience, ideally with Curio Collection by Hilton.
• Bilingual English/Spanish.

Responsibilities

• Oversee all aspects of Housekeeping operations.
• Ensure guest rooms, public areas, and back-of-house spaces consistently meet luxury cleanliness, presentation, and service standards.
• Recruit and develop the team.
• Establish SOPs and training programs.
• Manage staffing and productivity.
• Control labor and inventory costs.
• Create a culture of accountability and service excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed