EXECUTIVE HOUSEKEEPER - ROOMS

Twenty Four Seven Hotels•Palm Desert, CA

4d•$70,000 - $74,000•Onsite

About The Position

The Executive Housekeeper leads the Housekeeping Department at Residence Inn Palm Desert, overseeing its overall direction, performance, and daily operations. The role ensures guest rooms and assigned public areas consistently meet Marriott brand standards, company expectations, and ownership objectives. It calls for a hands-on, organized hospitality leader who can develop associates, maintain service and cleanliness standards, manage operating expenses and inventory, and support an exceptional guest experience. The Executive Housekeeper manages associate recruitment, training, coaching, performance, assignments, and staffing; conducts room and area inspections; addresses guest concerns; and coordinates with the Front Office and other departments. The role also manages departmental financial performance, including budgets, labor, expenses, purchasing, and inventory, while ensuring compliance with brand requirements, company policies, safety procedures, and applicable health and sanitation regulations. The position is with Twenty Four Seven Hotels, a hotel management company operating in partnership with major hospitality brands. The company describes its core values as accountability, collaboration, innovation, service, and results.

Requirements

Previous hotel housekeeping management experience.
Demonstrated experience leading, training, and developing housekeeping associates.
Experience managing departmental expenses, inventory, and operating budgets.
Strong understanding of hotel housekeeping operations, room inspections, and cleanliness standards.
Experience working with hotel systems and operational technologies.
Strong leadership, communication, and interpersonal skills.
Highly organized with exceptional attention to detail.
Ability to manage multiple priorities in a fast-paced hotel environment.
Strong understanding of labor management, expense controls, and inventory management.
Ability to motivate teams, address performance concerns, and drive accountability.
Commitment to exceptional cleanliness, quality, and guest service standards.
Flexible schedule, including weekends and holidays, based on hotel business needs.

Nice To Haves

Previous experience with Marriott-branded properties.

Responsibilities

Lead the Housekeeping Department and oversee efficient daily operations.
Recruit, interview, hire, train, coach, motivate, and develop housekeeping associates.
Manage associate performance, conduct evaluations, and address disciplinary matters as needed.
Set daily assignments and maintain staffing levels appropriate to business demands.
Implement and maintain company procedures and Marriott brand standards.
Promote accountability, teamwork, and continuous improvement.
Assign and inspect guest rooms daily to ensure cleanliness, presentation, and quality meet brand standards.
Ensure associates consistently deliver expected service and quality standards.
Monitor departmental performance and identify opportunities to improve productivity and guest satisfaction.
Coordinate inspections of assigned areas for cleanliness, safety, and compliance with departmental policies.
Respond promptly and professionally to housekeeping-related guest concerns.
Communicate with the Front Office and other departments to support hotel operations.
Manage the Housekeeping Department's P&L and align financial performance with budgets and ownership expectations.
Monitor expenses and approve budgeted expenditures using established checkbook accounting procedures.
Review labor costs, productivity, and expenses to identify cost-control opportunities.
Oversee ordering, receiving, storage, and inventory of housekeeping supplies and operating materials.
Maintain appropriate inventory levels while minimizing waste and unnecessary expenses.
Ensure departmental resources are used effectively and responsibly.
Ensure compliance with Marriott brand standards, company policies, and housekeeping procedures.
Coordinate inspections for compliance with applicable health, sanitation, and safety regulations.
Train associates on safety procedures, equipment use, and departmental standards.
Maintain a clean, organized, and safe work environment for associates and guests.
Identify and address operational deficiencies to maintain quality and safety standards.