Executive Housekeeper
About The Position
The Executive Housekeeper oversees housekeeping operations at the AC Hotel Miami Beach, directing housekeeping associates and leadership across room attendant, public area attendant, and houseperson functions. The role supports the guest experience by maintaining cleanliness, service, and product quality standards throughout guest rooms and hotel spaces, while adhering to brand standards. The Executive Housekeeper assigns rooms based on occupancy, inspects rooms, prepares weekly associate schedules based on forecasts and operational requirements, and uses daily systems to monitor performance, payroll, attendance, and forecasting. In the first few months, the person hired will become familiar with the property and associates before working within hotel operations and contributing to the guest experience.
Requirements
- Hotel housekeeping supervisory experience is required.
- Ability to convey information and ideas clearly.
- Ability to evaluate and select among alternative courses of action quickly and accurately.
- Ability to work well in stressful, high-pressure situations.
- Effectiveness in listening to, understanding, clarifying, and resolving concerns and issues raised by coworkers and guests.
Responsibilities
- Monitor and direct room attendants, public area attendants, housepersons, and housekeeping leadership.
- Distribute room assignments to staff based on occupancy.
- Conduct room inspections.
- Prepare weekly associate schedules according to business forecasts, payroll, budget, and productivity requirements.
- Maintain cleanliness, service, and product quality standards in rooms, public spaces, bathrooms, offices, and meeting rooms.
- Adhere to brand standards.
- Manage daily systems to track performance, payroll, time and attendance, and forecasting.
Benefits
- Full suite of benefits, including health, dental, vision, 401(k), pet insurance, and other supplemental benefits.
- Paid time off for full-time and part-time associates.
- Travel discounts at hotel partners and franchises around the world.
- Participation in a wellness program.
- On-demand pay opportunities for instant pay between paychecks.
- Leadership development program and growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
