Executive Household Manager & Family Assistant

Sage Haus•North Palm Beach, FL

15d•$40 - $45•Onsite

About The Position

The Executive Household Manager & Family Assistant supports a busy family with four school-aged children, helping coordinate family logistics and maintain the organization and smooth operation of the household. The role combines family and child support, household organization, meal preparation, errands, administrative assistance, property coordination, and travel support. The family has an established team of long-term household professionals, and the role requires respectful collaboration, discretion, clear communication, initiative, and professional boundaries. The position is based at the family's large private property in North Palm Beach, Florida, with time spent at other residences and domestic and international travel as needed. It is full-time, W-2 employment at approximately 50 hours per week. Core hours are approximately 10:00 AM–8:00 PM, Monday through Friday, with schedule flexibility, some weekend availability, and consecutive days off coordinated around the family's schedule and travel. Hours may shift when the family is away. Compensation is $40–$45 per hour, commensurate with experience, plus applicable overtime; additional benefits are to be discussed. The start date is ASAP, while prioritizing the right long-term fit. The successful candidate is experienced in private service, polished, proactive, organized, resourceful, tech-savvy, adaptable, and comfortable supporting older, increasingly independent children. The role involves navigating a large, multi-level property and varied travel environments, including private aviation and boating. The candidate must be comfortable around a small dog on occasion and in a fragrance-free environment, and must maintain a smoke-free environment. A background check is required, and a confidentiality agreement/NDA must be signed before meeting the family.

Requirements

Several years of relevant experience in a high-end private household, estate, luxury hospitality, or comparable environment.
Valid U.S. passport; domestic and international travel is required.
Valid driver's license and clean driving record.
Reliable personal transportation; a family vehicle is provided for work-related driving.
CPR and First Aid certification.
Authorization to work in the United States.
Ability to navigate a large, multi-level property.
Physical comfort with family travel demands and varied environments, including private aviation and boating.
Comfort working around a small dog on occasion.
Comfort working in a fragrance-free environment and willingness to maintain a smoke-free environment.
Willingness to sign a confidentiality agreement/NDA before meeting the family.
Professional appearance, discretion, flexibility, attention to detail, and ability to maintain appropriate professional boundaries.
Strong organization, communication, initiative, problem-solving, and collaboration skills.
Comfort and competence with everyday technology, Apple products, and learning household management and smart home systems.
Ability to support older, increasingly independent children with structure, gentle prompting, and logistical support.
Availability for approximately 50 hours per week, with schedule flexibility and some weekend availability.
Background check required.

Responsibilities

Coordinate school pickups, drop-offs, extracurricular activities, and transportation.
Provide supervision and backup childcare support, and give older children age-appropriate prompting and logistical support for their schedules, responsibilities, and routines.
Prepare children's backpacks, clothing, snacks, and school lunches; prepare school lunches for two children daily.
Manage school communications, medical appointment scheduling and follow-ups, and coordination with instructors and providers for on-property activities.
Maintain established household organizational systems and identify opportunities for greater efficiency.
Assist with daily household resets, light tidying, dishwashing and organization, wiping surfaces, and vacuuming high-traffic areas in coordination with the housekeeping team.
Support seasonal transitions for clothing, décor, and bedding; coordinate organizational projects, donation drop-offs, household refreshes, birthdays, guests, and occasional events.
Handle routine household upkeep such as changing batteries, light bulbs, and smoke detectors.
Maintain household inventory and shared supply lists; restock pantry, refrigerator, and household essentials; manage household purchasing, orders, and subscriptions.
Handle returns, dry cleaning, gift shopping, mail, packages, family errands, and vehicle-related errands such as fueling family vehicles.
Prepare healthy snacks and simple meals, including dinners when the chef is not present; assist with breakfast station setup and preparation; grocery shop and support kitchen organization and cleanup.
Accommodate the family's gluten-free preference in all meal preparation.
Support laundry, ironing, steaming, and garment care in partnership with household staff, and maintain tidy, well-stocked laundry areas.
Help maintain family and household calendars, coordinate appointments and activities, track follow-ups and outstanding tasks, and keep logistics aligned across multiple schedules.
Assist with travel planning, logistics, preparation, packing, and unpacking.
Maintain accurate and timely receipt and expense documentation.
Use the household's Apple-based technology environment and household management and smart home systems; troubleshoot routine technology issues and research solutions before escalating.
Travel domestically and internationally with or ahead of the family as needed to prepare homes for their arrival.
Support logistics for school breaks, summer travel, and family vacations.
Conduct property walkthroughs and identify items needing attention, particularly when the family is away.
Coordinate with cleaners, contractors, landscapers, and other household vendors; flag maintenance needs and connect them with the appropriate household team member.
Help ensure household and property systems remain organized and functional.
Support occasional deep-cleaning projects, including refrigerators, appliances, and high-traffic areas, and assist with organizing gear, storage areas, and other special projects.