Executive Director, Retail Pricing

CVS Health • Woonsocket, RI

21d • $131,500 - $303,195

About The Position

The Executive Director of Retail Pricing develops and leads retail pricing strategy to drive customer value, profitable growth, and pricing consistency. The role sets strategic direction for everyday pricing, price architecture, category guardrails, and pricing execution, grounding decisions in customer behavior, competitive context, financial outcomes, and enterprise priorities.

The Executive Director partners with merchandising, promotions, analytics, technology, and operations teams to align pricing strategy with category objectives, promotional activity, and customer growth goals. The role advances data, analytics, optimization tools, and AI-enabled decision support to improve insight generation, scenario evaluation, and decision speed and consistency. It also establishes practical, scalable pricing guardrails and embeds new capabilities into day-to-day work.

This leader oversees a pricing organization of 25 colleagues, developing talent and leadership capability while fostering strategic thinking, analytical rigor, collaboration, and continuous improvement.

Requirements

• 15+ years of experience in retail merchandising, pricing strategy, promotions, marketing, product, technology, or related leadership roles.
• 10+ years of leadership experience, including building high-performing teams, succession planning, and developing strong leaders.
• Demonstrated success defining pricing strategy and translating it into business rules, decision frameworks, and measurable business outcomes.
• Strong analytical, financial, and strategic problem-solving skills.
• Exceptional communication, executive storytelling, and stakeholder management skills.
• Ability to lead through ambiguity and drive change in a complex, highly matrixed organization.
• Experience using advanced analytics, optimization, and modern decision-support capabilities to improve pricing effectiveness.
• Strong collaboration and cross-functional influence skills.
• Track record of driving disciplined execution and operational delivery at scale.
• Bachelor’s degree required.

Nice To Haves

• Experience with algorithmic pricing, price optimization, discount strategy, or AI-enabled decision-support tools.
• Experience modernizing pricing processes, tools, or decision governance in a complex retail environment.
• MBA or advanced degree preferred.

Responsibilities

• Develop retail pricing strategy for regular everyday prices, including price architecture, price attributes, category guardrails, and business rules.
• Define decision principles and frameworks that balance customer value, competitive positioning, margin objectives, and enterprise priorities.
• Ensure pricing decisions reflect customer behavior, financial performance, market dynamics, and business strategy.
• Partner with merchandising and promotional leaders to align regular pricing strategies with category objectives, promotional activities, and marketing priorities.
• Translate pricing strategy into priorities, tradeoffs, and decision criteria for cross-functional teams.
• Communicate pricing insights, market trends, customer behavior, and competitive dynamics to stakeholders.
• Deliver pricing analytics, modeling, and scenario evaluation to identify profitable growth opportunities and improve performance.
• Advance data, optimization tools, and AI-enabled decision support to improve pricing decision quality, speed, and consistency.
• Identify limitations in tools, data, or analytical processes and help shape capability enhancement and modernization priorities.
• Assess pricing performance metrics and effectiveness, and make data-driven recommendations for improvement.
• Develop pricing processes, protocols, policies, and guidelines for disciplined execution across stores and digital channels.
• Establish governance and decision guardrails that create consistency while enabling appropriate category-level flexibility.
• Ensure compliance with regulatory requirements and maintain frameworks that support pricing integrity, transparency, and operational consistency.
• Lead and develop a high-performing pricing organization of 25 colleagues through direction, coaching, and development.
• Build pricing leadership bench strength through succession planning, talent development, and clear performance expectations.
• Foster strategic thinking, analytical rigor, collaboration, and continuous improvement across the pricing team.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• CVS Health bonus, commission, or short-term incentive program eligibility
• Equity award program target

What This Job Offers

• Job Type: Full-time
• Career Level: Executive