Executive Director, Ambulatory Care Operations

Roswell Park Comprehensive Cancer Center•Fort Bridger, WY

About The Position

The Executive Director, Ambulatory Care Operations is an enterprise leader responsible for the strategic, operational, financial, quality, and workforce performance of Roswell Park’s ambulatory and outpatient operations across multiple sites and service lines. The role partners with the President & CEO, Vice Presidents, physician leaders, and senior executives to advance institutional strategy, growth, and high-reliability operations. It exercises substantial independent judgment in system-wide ambulatory planning, execution, and optimization to improve access, quality, patient experience, workforce engagement, financial performance, and regulatory compliance. The Executive Director is accountable for enterprise ambulatory quality, patient safety, accreditation readiness, budget development, expense management, and revenue integrity. The role develops and governs organization-wide policies, operating models, and performance standards; leads cross-functional change initiatives; and chairs interdisciplinary committees. It also provides executive oversight of leadership development, succession planning, and culture across ambulatory operations, and serves as a senior institutional advisor and representative on ambulatory operational priorities.

Requirements

Recognized licensure, if required, to perform the functions of the position.
One of the specified education and experience pathways: a doctoral degree with two years of progressively responsible senior-level experience, including 18 months in a supervisory, administrative, consultative, managerial, or executive capacity; a master's degree with four years of such senior-level experience, including 18 months in one of those capacities; or a bachelor's degree with six years of such senior-level experience, including 18 months in one of those capacities.
Alternatively, a combination of education, experience, and training demonstrating the ability to perform executive-level duties; all candidates must have at least a bachelor's degree and 18 months of supervisory, administrative, consultative, managerial, or executive experience.
Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as meeting acceptable educational standards.
Demonstrated experience with Epic electronic health records in an operational leadership capacity, including workflow optimization, implementation, and performance improvement.
Proficiency with current PC-based office software, email, and internet search functions.
Excellent analytical, oral and written communication, and people skills.
Working knowledge of word processing, presentation, and information management software.
Ability to manage positions, set multiple project priorities, understand operational issues, and pursue financial management.
Ability to communicate orally and in writing with staff, other professionals, and the public.

Responsibilities

Lead the strategic, operational, financial, quality, and workforce performance of ambulatory and outpatient operations across multiple sites and service lines.
Partner with the President & CEO, Vice Presidents, physician leaders, and senior executives to advance institutional strategy, growth, and high-reliability operations.
Lead system-wide ambulatory planning, execution, and optimization to improve access, quality, patient experience, workforce engagement, financial performance, and regulatory compliance.
Oversee enterprise ambulatory quality, patient safety, accreditation readiness, budget development, expense management, and revenue integrity.
Develop and govern organization-wide policies, operating models, and performance standards.
Lead cross-functional change initiatives and chair interdisciplinary committees.
Provide executive oversight of leadership development, succession planning, and culture across ambulatory operations.
Serve as a senior institutional advisor and representative on ambulatory operational priorities.