Executive Coordinator of Enrollment Management

Grambling State University•Grambling, LA

About The Position

The Executive Coordinator for Enrollment Management provides high-level coordination and operational leadership in support of the Associate Vice President (AVP) for Enrollment Management and the division’s strategic enrollment goals. The position manages and aligns key initiatives, tracks and reports student enrollment data, supports grant and budget activities, and helps ensure that communication, outreach, and divisional operations are efficient, data-informed, and student centered. Beyond traditional administrative support, the role serves as a central hub for project management, data and budget monitoring, stakeholder coordination, and proactive problem solving. Its work directly supports recruitment, enrollment, retention, and student success.

Requirements

Bachelor's degree from an accredited college or university.
At least three years of professional experience in higher education, admissions, student recruitment, enrollment management, or a closely related field.
Demonstrated excellence in oral and written communication, including the ability to communicate effectively with diverse audiences.
Strong writing, editing, and proofreading skills, with exceptional attention to detail.
Ability to develop clear, accurate, and engaging written communications for prospective students, families, university personnel, and other stakeholders.
Strong organizational, interpersonal, and problem-solving skills.
Ability to manage multiple priorities and meet established deadlines.

Nice To Haves

More than three years of progressively responsible experience in higher education admissions, student recruitment, or enrollment management.
Experience using Banner.
Demonstrated ability to establish and maintain productive relationships with high school counselors, community organizations, and campus stakeholders.

Responsibilities

Manage calendars, meetings, travel accommodations, and events, including preparing agendas, taking minutes, and following up on action items.
Lead and coordinate high-level enrollment management initiatives and projects on behalf of the AVP, including developing timelines, tracking milestones, and ensuring follow-up on action items.
Coordinate enrollment events, registration drives, and student success initiatives.
Coordinate and maintain enrollment, recruitment, and retention data from institutional systems and dashboards, ensuring accuracy and timeliness.
Prepare annual, quarterly, and monthly reports.
Support Title III Programs and other grant-funded enrollment and student success initiatives by tracking activities, maintaining documentation, and assisting with required grant reports.
Monitor elements of the enrollment management budget and related expenditures, including purchase requests, invoices, and spending against allocated funds.
Work with Procurement and Accounts Payable to initiate contracts, requisitions, and purchase orders and ensure timely processing and payment.
Screen and prioritize issues requiring the AVP’s attention, gather background information, and provide recommendations or options when appropriate.
Provide front-line, high-level customer service by triaging student, family, and campus inquiries, questions, and complaints received by phone, in person, and through the Enrollment Management email account.
Track responses and follow-up to ensure timely resolution, and identify recurring themes or issues that may require process improvement or broader communication.
Organize and coordinate enrollment outreach campaigns and communications to prospective, admitted, and continuing students, including timelines for emails, texts, and other enrollment-related touchpoints.
Manage communication plans using Slate CRM and Cerkl, and communicate academic calendar dates.
Work with the Enrollment Marketing and Communications Specialist to keep the Enrollment Management webpage updated.
Work with Institutional Research to organize data requests.
Maintain tracking systems for outreach efforts and student responses, documenting contacts, responses, and completion of key steps such as registration, financial aid, housing, and orientation.
Collect and organize student feedback from surveys, events, and communications, and summarize key themes and recommendations for leadership.