EXECUTIVE CATERING COORDINATOR- NEW YORK, NY
About The Position
The Executive Catering Coordinator is a key member of the Executive Dining and Conference Services team, coordinating and delivering catering services for meetings, events, and executive engagements across the New York office. The role serves as a central liaison among clients, conference services, culinary teams, and operational partners, ensuring catering requests are handled precisely, professionally, and with a high standard of hospitality. The coordinator manages catering orders from intake and planning through execution and post-event follow-up. The position requires attention to detail, proactive communication, and the ability to manage multiple priorities in a fast-paced, high-touch corporate environment. It also supports service standards, anticipates client needs, and collaborates with conference services, workplace services, culinary teams, and facilities to provide a consistent client experience.
Requirements
- ServSafe certified.
- Proficient in Microsoft Office Suite and Rendezvous.
- Highly punctual, responsible, and reliable.
- Excellent customer service and organizational skills.
- Able to work independently and under pressure in a fast-paced corporate environment.
- Maintain a consistently professional approach and take ownership and responsibility within and beyond the role's immediate duties.
- Exceptional communication skills and the ability to get along well with others.
- Flexible and patient when communicating with guests and staff.
Responsibilities
- Brew coffee for the executive suite every morning.
- Ensure daily fruit deliveries are timely and fresh.
- Work closely with the Executive Dining Manager to ensure standards are met.
- Inspect items before they are placed in meeting rooms.
- Create a standard checklist for buffet setups.
- Ensure chairs are at the same level when not in use.
- Ensure hand sanitizer and tissue boxes are full and placed in each conference room.
- Maintain a presence on the floor to help functions flow smoothly and without incident.
- Assist with room setups and meeting logistics to support a positive client experience.
- Ensure event meal periods are set up on time and to predetermined standards across all TIAA floors.
- Reset, refresh, and turn meeting rooms promptly and accurately as needed in the conference center.
- Ensure meeting equipment, including tables and chairs, is in good repair and report non-functioning items to maintenance.
- Stay for after-hours catering events.
- Place work orders for HVAC and cleaning for after-hours events.
- Communicate exceptionally and interact effectively with guests and staff while remaining flexible and patient.
- Complete other tasks assigned by the Manager as needed.
- Maintain ServSafe certification.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD&D
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Potential paid and/or unpaid time off benefits in accordance with applicable laws
- Employee referral bonus eligibility
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
