Executive Assistant

HSBC Global Services Limited•Buffalo, NY

About The Position

HSBC’s Innovation Banking team is seeking a Senior Executive Assistant to provide high-quality executive support in a fast-moving environment. The role keeps priorities on track through diary management, travel planning, and meeting coordination, and serves as a trusted point of contact for internal and external stakeholders. It also supports business administration by preparing presentations, drafting reports, and assembling key documents such as business plans. The assistant may deputize in meetings, including making decisions on matters relating to the business area. The position helps leaders and teams access the information, structure, and timely coordination needed to move work forward smoothly. The role involves managing executive schedules and logistics, coordinating activities and resources, maintaining confidentiality, managing external relationships and service providers, and supporting day-to-day delivery. HSBC offers tailored professional development, a competitive pay and benefits package, a welcoming and inclusive work environment, opportunities to contribute to community engagement and sustainability initiatives, and Employee Resource Groups. Applicants must be legally authorized to work in the United States; HSBC will not provide immigration sponsorship for this position.

Requirements

  • Substantial experience providing executive assistant support, including diary management and travel coordination.
  • Ability to coordinate multiple requests at pace with clear follow-up and strong responsiveness.
  • Ability to create and organize presentation decks and supporting documents with attention to detail.
  • Ability to maintain task and request tracking and keep timelines visible.
  • Ability to plan meetings with effective sequencing and buffer time.
  • Proficiency with Microsoft Office tools, including PowerPoint and SharePoint.
  • Ability to process expenses and related administration accurately and with good judgment.
  • Ability to work collaboratively in a close-knit team environment.
  • Must be legally authorized to work in the United States; immigration sponsorship is not available.

Responsibilities

  • Organize executive diaries, schedules, and meeting logistics to protect time for key priorities.
  • Arrange travel and accommodation, and coordinate changes when plans shift.
  • Coordinate activities, events, resources, meetings, and services across internal and external stakeholders.
  • Prepare and organize presentation decks and supporting materials, and flag issues when something is not right.
  • Draft reports and help assemble key documents such as business plans.
  • Deputize in meetings when required and make decisions on matters relating to the business area.
  • Manage external relationships and service providers to support day-to-day delivery.
  • Act as a primary point of contact and gatekeeper for the area while maintaining confidentiality on sensitive activity.
  • Track tasks and requests to keep work moving and timelines visible.
  • Process expenses and manage related administration accurately.

Benefits

  • Tailored professional development opportunities.
  • Competitive pay and benefits package.
  • Wellness Hub.
  • Welcoming and inclusive work environment.
  • Industry-leading volunteerism policy.
  • Matching gift program.
  • Sustainability and Climate Change Initiatives.
  • Employee Resource Groups.
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