Executive Assistant

Bank of America • Charlotte, NC

2d

About The Position

At Bank of America, the Executive Assistant provides diverse, advanced, and confidential administrative support to the Chief Operating Officer for the Global Information Security organization. The role operates in a very fast-paced professional business environment and requires extensive calendar management, preparation for meetings and activities, travel arrangements, expense reporting, and close coordination with other executive assistants. Anticipating the executive’s needs and handling sensitive information with judgment and tact are critical. The position calls for influencing and coordinating with others without necessarily having direct authority.

Bank of America describes its workplace as committed to an in-office culture that supports collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs. The role is listed as first shift, with a 40-hour workweek.

Requirements

• At least 5 years of prior executive support experience.
• Strong written and oral communication skills.
• Significant time-management, multitasking, and prioritization skills.
• Advanced skills in Outlook and other Microsoft Office programs, including Excel, Word, and PowerPoint.
• Mastery of Microsoft 365, including Outlook, Teams, SharePoint, Excel, and PowerPoint.
• Highly organized with strong attention to detail.
• Ability to work effectively under pressure and time constraints.
• Ability to handle sensitive information with discretion and judgment.
• Ability to adapt to fast-moving and ambiguous environments.

Responsibilities

• Provide strategic executive support to the Chief Operating Officer for the Global Information Security organization.
• Manage complex calendars, communications, and multiple stakeholders proactively, resolving scheduling conflicts professionally.
• Coordinate across teams, regions, and lines of business; communicate with executives and line management to gather and convey relevant information.
• Manage time, multitask, and prioritize effectively.
• Resolve issues independently, remove friction from the executive’s day, coordinate schedules to maximize time, and create efficiencies.
• Manage Concur expenses, reimbursements, and expense reports.
• Plan travel and events, including regular leadership meetings, travel and market visits, and offsite leadership meetings.
• Communicate effectively in writing and verbally.
• Liaise with outside groups to coordinate events where the executive serves as a corporate chair, director, or committee member.
• Support high-level client contact and conversations involving sensitive information, using diplomacy and judgment.
• Prepare for meetings and follow up; align scheduling, preparation materials, and communications with enterprise priorities.
• Distill information, summarize presentations, and escalate important matters.
• Review materials for inaccuracies, gaps, and inconsistencies, and polish materials for senior audiences.
• Coordinate and collaborate with other executive assistants across the organization.

Benefits

• Bank of America describes its benefits as affordable, competitive, and flexible, and says it supports teammates’ physical, emotional, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed