Executive Assistant

Capital One•McLean, VA
•$94,700 - $108,000

About The Position

Capital One is seeking an experienced, detail-oriented, innovative, and confident Executive Assistant to provide pivotal support to an executive and their team in a high-energy, collaborative, professional environment. The role is a highly visible central point of contact that requires discretion, adaptability, initiative, and exceptional follow-through. The Executive Assistant will help foster a culture of excellence, integrity, trust, and open communication while working closely with executive management and other administrative professionals. The position involves managing executive calendars, coordinating meetings and events, arranging travel, preparing expense reports, handling calls and messages, and managing multiple projects and new responsibilities. The Executive Assistant is also expected to serve as a role model and mentor to other administrative professionals, maintaining high standards of service across the organization. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Salary varies by listed work location: McLean, VA, $94,700–$108,000; New York, NY, $103,300–$117,900; Richmond, VA, $86,000–$98,200; and San Francisco, CA, $103,300–$117,900. The position is expected to accept applications for at least five business days.

Requirements

  • High school diploma, GED, or equivalent certification.
  • At least 3 years of administrative experience.
  • At least 3 years of experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite.
  • High integrity, honesty, and accountability.
  • Collaborative, self-starting approach; ability to multitask and thrive in a fast-paced environment.
  • Extensive experience handling confidential and sensitive materials with discretion.
  • Strong written and verbal communication and organizational skills.
  • Excellent problem-solving and time-management skills.
  • Flexibility and ability to adapt to changing demands, take on unfamiliar tasks, and proactively prioritize workload.
  • Motivation, energy, a personable manner, and comfort working closely with executive management.

Nice To Haves

  • Bachelor’s degree.
  • At least 7 years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment.
  • At least 3 years of calendar management experience supporting executives.
  • At least 3 years of meeting and event planning experience.
  • Experience setting up video-conference and Zoom/Skype technology for meeting users.
  • Experience planning ahead and managing time effectively.
  • Excellent written and verbal communication skills.
  • Excellent organizational skills.

Responsibilities

  • Provide exceptional support to the executive, serving as both a gatekeeper and central point of contact.
  • Manage daily calendars and adjust or prioritize schedules in response to last-minute changes.
  • Arrange meetings and team events, including sending invitations, reserving rooms, and organizing catering, audio/video, and other services as needed.
  • Answer incoming calls and take detailed messages to help the executive respond effectively.
  • Organize travel arrangements and prepare expense reports using Capital One systems.
  • Mentor other administrative professionals and model high levels of internal and external customer service.
  • Manage multiple projects, take on new responsibilities, independently provide solutions and assistance, and handle novel issues.

Benefits

  • Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
  • Eligibility for performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives.
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