Executive Assistant

Docusign • San Francisco, CA

10d • Hybrid

About The Position

Docusign is seeking a dynamic, people-driven Executive Assistant to provide permanent support to G/VPs in its Digital Technology Services (DTS) organization. The EA will partner with other DTS EAs to help the organization operate smoothly and efficiently, support morale and team building, and provide a broad range of administrative and coordination services. The role calls for strong organization, executive presence, judgment, attention to detail, strategic thinking, and proactive support in a fast-paced environment. It requires frequent communication, business maturity, confidentiality, and close engagement with leaders and colleagues.

This individual contributor role supports DTS leaders with calendar and schedule management, travel coordination, expense reporting, correspondence and presentation preparation, and support for meetings and team events. The position reports to the GVP, Chief Information Security Officer. It is hybrid, with access to an office required and an expectation of at least two in-office days per week, which may vary by team.

The role requires a bachelor's degree and at least four years of relevant professional experience supporting a C-level executive in a fast-paced, demanding corporate environment, preferably at a public technology or SaaS company. Experience handling highly confidential information is required. Compensation in California is $47.10–$68.53 per hour. Non-sales roles are eligible for a company bonus plan. Docusign lists benefits including paid time off and holidays, paid parental leave, health plans, retirement and pension programs, learning and development options, education reimbursement, and compassionate care leave.

Requirements

• Bachelor's degree.
• At least 4 years of relevant professional experience supporting a C-level executive in a fast-paced and demanding corporate environment.
• Experience working with highly confidential information.
• Professionalism and discretion.
• Ability to make appropriate decisions independently and work with ambiguity.
• Proactive, solution-oriented approach and a demonstrated ability to add value and assist the team.
• Ability to respond quickly and efficiently, prioritize work, and maintain strong attention to detail.
• Ability to work with little or no supervision and anticipate leaders' needs.
• Effective communication and collaboration with diverse people and job functions, including senior executives and directors.
• Sound judgment in setting priorities and interacting with internal and external contacts.
• Ability to work under pressure and meet tight deadlines.
• Excellent interpersonal, verbal, and written communication skills.
• Strong customer-service focus, team-player mentality, and ability to collaborate with business partners.
• Proficiency with modern productivity software, such as Google Suite (Docs, Sheets, and Slides) and Docusign-provisioned AI-assisted apps.
• Applicants must already be authorized to work in the United States on a full-time, permanent basis without current or future sponsorship.

Nice To Haves

• Experience supporting a C-level executive at a public technology or SaaS company.
• Demonstrated professionalism and discretion.
• Comfort with ambiguity and ability to make appropriate decisions independently.
• Proactive, solution-oriented approach and a consistent focus on adding value.
• Ability to anticipate leaders' needs and work with little or no supervision.

Responsibilities

• Serve as a first point of contact for DTS G/VPs and leaders.
• Develop and maintain systems to prioritize a VP's time and activities.
• Anticipate and independently resolve internal and external scheduling conflicts.
• Manage complex calendars, including meetings across time zones, travel, conferences, earnings, presentations, and group events.
• Make comprehensive, end-to-end travel arrangements and process expense reports.
• Act as a creative problem solver, liaison, and facilitator in managing support responsibilities.
• Draft, review, and edit correspondence, reports, and executive-level presentations accurately and with attention to detail.
• Assist with Town Hall meetings and manage internal and external requests to VPs in alignment with business needs.
• Plan, schedule, and coordinate leadership travel and virtual and onsite team events.
• Collaborate with leadership-team EAs and provide backup support as needed.

Benefits

• Company bonus plan for non-sales roles, calculated as a percentage of eligible wages and dependent on company performance.
• Earned paid time off and paid company holidays, based on region.
• Up to six months of paid parental leave after birth, adoption, or foster care placement.
• Health plan options, including 100% employer-paid and minimum employee-contribution plans from day one of employment.
• Retirement and pension programs with potential employer contributions.
• Learning and development options, including coaching, online courses, and education reimbursements.
• Paid compassionate care leave following the loss of a loved one and other life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior