Executive Assistant - Minnesota & North Dakota

National Association of Social Workers•Backus, MN

About The Position

The Executive Assistant provides strategic administrative support to the Executive Director to enhance organizational effectiveness and advance the mission of the Minnesota and North Dakota Chapters of the National Association of Social Workers (NASW). The role facilitates communication, coordination, and information management across chapter activities and initiatives. It requires professionalism, discretion, and independent judgment to support organizational priorities, serve stakeholders, and maintain smooth operations in a dynamic, mission-driven environment. The position supports executive workflow, conducts research, develops materials, coordinates communications and events, and contributes to organizational operations and special projects. It also assists with board, committee, and volunteer leadership activities. NASW is an equal opportunity employer.

Requirements

Excellent verbal and written communication skills.
Timeliness and effective time-management skills to prioritize and organize a complex and diverse workload.
Understanding of business operations and ability to plan and manage a variety of business-related services.
Exceptional customer service skills.
Skills in utilizing Canva, Survey Monkey, payment platforms, and other tools.
Strong organizational skills, attention to detail, and ability to multitask.
Strong commitment to the social work profession and NASW’s mission.
Proficiency in all MS Office applications, email systems, and Google Suite.
Minimum of two years’ project management, administrative, and/or executive assistant experience.
Experience working collaboratively with multiple stakeholders, such as volunteers, interns, schools, and other nonprofit organizations.
Ability to build trust internally and externally and to be highly professional, discreet, and accountable.
Ability to work with a wide range of staff, colleagues, and members using a firm, fair, and flexible style.

Nice To Haves

Social work degree preferred.
Macro social work practice coursework and experience preferred.
If a social worker, Minnesota or North Dakota social work license, complete or in process.

Responsibilities

Serve as a trusted partner to the Executive Director by managing communications, coordinating priorities, and providing administrative support for organizational goals and initiatives.
Manage executive workflow by monitoring correspondence, coordinating schedules and meetings, tracking action items, and ensuring timely follow-up on projects and commitments.
Conduct research, gather and synthesize information, and develop materials for presentations, training, advocacy, organizational planning, and decision-making.
Prepare and coordinate professional communications, reports, presentations, and other resources while maintaining high standards of customer service and stakeholder engagement.
Support organizational operations and special projects by improving administrative processes, coordinating logistics, managing selected financial and record-keeping tasks, and assisting with board, committee, and volunteer leadership activities.
Assist with development and monitoring of key performance metrics to support desired results.