About The Position

The Executive Assistant provides strategic administrative support to the Executive Director to enhance organizational effectiveness and advance the mission of the Minnesota and North Dakota Chapters. The position facilitates efficient communication, coordination, and information management across chapter activities and initiatives. With professionalism, discretion, and independent judgment, the Executive Assistant helps support organizational priorities, serve stakeholders, and maintain smooth operational systems in a dynamic, mission-driven environment. The role includes managing executive communications and workflow, coordinating schedules and meetings, tracking action items, and supporting projects and commitments. It also conducts research, synthesizes information, prepares presentations and other materials, and supports organizational operations and special projects. Additional support includes improving administrative processes, coordinating logistics, handling selected financial and record-keeping tasks, and assisting board, committee, and volunteer leadership activities.

Requirements

  • Bachelor’s degree required.
  • Minimum of two years of project management, administrative, and/or executive assistant experience.
  • Excellent verbal and written communication skills.
  • Effective time-management skills to prioritize and organize a complex and diverse workload.
  • Understanding of business operations and ability to plan and manage a variety of business-related services.
  • Exceptional customer service skills.
  • Strong organizational skills, attention to detail, and ability to multitask.
  • Proficiency in all MS Office applications, email systems, and Google Suite.
  • Commitment to the social work profession and NASW’s mission.
  • Ability to work collaboratively with multiple stakeholders, including volunteers, interns, schools, and other nonprofit organizations.

Nice To Haves

  • Social work degree preferred.
  • Macro social work practice coursework and experience preferred.
  • If a social worker, Minnesota or North Dakota social work license, complete or in process.
  • Skills in Canva, SurveyMonkey, payment platforms, and other tools.

Responsibilities

  • Serve as a trusted partner to the Executive Director by managing communications, coordinating priorities, and providing administrative support for organizational goals and initiatives.
  • Monitor correspondence, coordinate schedules and meetings, track action items, and ensure timely follow-up on projects and commitments.
  • Conduct research and gather and synthesize information for presentations, training, advocacy efforts, organizational planning, and decision-making.
  • Prepare and coordinate professional communications, reports, presentations, and other resources.
  • Maintain high standards of customer service and stakeholder engagement.
  • Support organizational operations and special projects.
  • Improve administrative processes and coordinate logistics.
  • Manage selected financial and record-keeping tasks.
  • Assist with board, committee, and volunteer leadership activities.
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