Executive Assistant

HSBC Global Services Limited•New York, NY

10d•Hybrid

About The Position

Based in New York, the Executive Assistant provides day-to-day executive, business, and administrative support to the Global Head of Institutional Client Group (ICG) and, as needed, other members of the wider ICG team. The role operates in a global environment, coordinating across regions and time zones as priorities shift. It helps keep schedules, communications, meetings, and logistics running smoothly, with accuracy, confidentiality, and sound judgment essential when working with senior stakeholders and sensitive information. Success means well-run global engagements, timely and high-quality materials, and a reliable operating rhythm that helps the leadership team focus on outcomes. This is a hybrid role with an expectation of working in the office three times a week, potentially more depending on demand from the Global Head. Support outside standard New York working hours may be required in line with applicable overtime policies. HSBC offers tailored professional development, a competitive pay and benefits package, a welcoming and inclusive work environment, a volunteerism policy, a matching gift program, sustainability and climate change initiatives, and Employee Resource Groups. Applicants must be legally authorized to work in the United States; HSBC will not provide immigration sponsorship for this position.

Requirements

Experience supporting senior executives with global or cross-regional responsibilities.
Advanced proficiency in Outlook, Word, Excel, and PowerPoint.
Strong judgment and ability to make sound decisions with minimal supervision.
Clear written and spoken English communication, including producing accurate materials at pace.
Ability to partner effectively with colleagues and stakeholders across cultures, organizational levels, and geographic locations.
Ability to handle sensitive information with a high degree of confidentiality, tact, and professionalism.
Ability to manage competing priorities and a substantial workload without compromising quality or responsiveness.
Flexibility to accommodate global time-zone requirements when business needs require.
Legal authorization to work in the United States; immigration sponsorship is not available.

Responsibilities

Own the Global Head of ICG’s complex calendar, prioritize commitments across time zones, and resolve conflicts with minimal supervision.
Coordinate global meetings, leadership engagements, travel, and logistics, including agendas, materials, attendee information, and follow-up actions.
Provide support outside standard New York working hours when required by the global nature of the role, in line with applicable overtime policies.
Manage administrative support requests from the wider ICG team while protecting the Global Head’s priorities.
Prepare and review presentations, reports, correspondence, and briefing materials accurately and with attention to detail.
Manage stakeholder communications as a key point of contact, screening and prioritizing inbound requests appropriately.
Submit travel and expense reports accurately and promptly in accordance with applicable policies.
Coordinate onboarding, technology access, systems support, and broader administrative requirements for the supported team.
Maintain electronic filing, records management, and information-handling practices aligned with audit, compliance, and information-risk requirements.
Improve administrative processes to strengthen coordination and team effectiveness.