Executive Assistant - Information Technology

Muckleshoot Casino Resort•Auburn, WA

About The Position

The Executive Assistant supports the Information Technology division and collaborates with the Chief Information Officer on divisional operations, schedules, meetings, communications, projects, and events. The role also serves as a welcoming point of contact for new hires, team members, and Casino guests, while maintaining professionalism, confidentiality, and excellent guest service. The position works independently across various shifts, including nights, overnights, weekends, and holidays. It includes coordinating boardroom resources and meeting setups, maintaining divisional and executive records, managing mail and telecommunications, ordering departmental supplies, and helping foster a positive and safe work environment.

Requirements

  • Three years of experience supporting an executive-level position.
  • Knowledge of executive administration and advanced administrative policies and procedures.
  • Knowledge of contracts, legal documents, compacts, gaming regulations, and internal controls.
  • Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Visio.
  • Proficiency with document management and sharing systems, virtual meeting software, accounting and procurement software, and time and attendance systems.
  • Ability to coordinate multiple projects accurately and efficiently.
  • Ability to maintain professionalism and confidentiality.
  • Ability to work productively in a diverse workplace.
  • Effective oral and written communication skills; fluency in reading, writing, and speaking English.

Nice To Haves

  • Hospitality, gaming, or comparable industry experience.

Responsibilities

  • Represent MCR to new hires and team members, exemplifying company values, excellent guest service, and professionalism.
  • Collaborate with the Chief Information Officer to organize and execute divisional activities, including meetings, schedules, special functions, travel, telecommunications, and correspondence.
  • Maintain organized, complete, accurate, and confidential divisional office files.
  • Support the execution and tracking of corporate initiatives, projects, and events.
  • Screen and manage divisional office telecommunications, prioritizing and resolving issues efficiently.
  • Identify potential issues affecting the divisional office and present solutions to the Chief Information Officer.
  • Manage calendars, schedules, and meeting materials, and assist with training and travel packets as directed.
  • Maintain accurate records and updates for the Chief Information Officer.
  • Lead special projects from inception to completion as assigned by the Chief Information Officer.
  • Review and manage Executive Office mail and provide recommendations and data collection for presentation.
  • Welcome and greet Casino guests warmly and maintain a friendly demeanor.
  • Coordinate boardroom scheduling and resources, ensuring the room is tidy and ready for meetings.
  • Collaborate with IT and Support Services on outside meeting setups.
  • Order supplies to restock the department.
  • Work independently across shifts, including nights, overnights, weekends, and holidays.
  • Foster a positive and safe work environment and report issues to appropriate personnel.
  • Perform required and/or assigned job duties.

Benefits

  • Competitive salary starting at $75,256.74 DOE.
  • Discretionary performance bonuses twice a year.
  • Fully paid medical, prescription drug, dental, and vision coverage for the employee, with competitive dependent premiums.
  • Complimentary meals and covered team member parking.
  • Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
  • Flexible Spending Account options for health care expenses.
  • Company-paid Class A and Class B gaming licenses.
  • Additional voluntary benefits and retirement plans.
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