Executive Assistant

Family Promise of Spokane•Spokane, WA

12d•$23 - $27•Onsite

About The Position

Family Promise of Spokane is seeking a part-time Executive Assistant to support its Chief Operating Officer (COO) in a shelter and office setting in Spokane, Washington. The role ensures that the COO’s commitments are tracked and completed, helping connect leadership work to the shelter and housing programs serving families experiencing homelessness. The successful candidate will build a commitment-tracking system from scratch during the first 60 days and maintain it, provide proactive follow-up, and manage the COO’s calendar, email, correspondence, and meeting preparation. The position also helps keep organizational leaders connected by tracking Directors’ requests, coordinating with the CEO’s Executive Assistant, and preparing concise decision-support briefs. This role involves exposure to operations, personnel, finance, and strategy. It requires discretion, sound judgment, and the ability to recognize when to escalate issues. Autonomy is expected to grow as trust is established, with planned check-ins at 90 days and six months. The position is approximately 20 hours per week across four to five days, with morning or afternoon scheduling. It is hourly and non-exempt, pays $23 to $27 per hour depending on experience, and requires criminal and financial background checks before hire and annually.

Requirements

At least 3 years of experience in executive support, administrative coordination, or project coordination, including support for a senior leader.
High school diploma or equivalent.
Discretion and sound judgment when handling sensitive personnel, financial, and operational information, including in unfamiliar situations.
Confidence to respectfully follow up with a senior leader until commitments are completed.
Experience building a tracking or organizational system where none existed.
Clear writing and strong prioritization skills.
Comfort with Microsoft 365 and/or Google Workspace.
Ability to complete criminal and financial background checks before hire and annually.

Nice To Haves

Experience supporting a COO or operations leader.
Nonprofit experience.
Familiarity with EOS® or Strety.

Responsibilities

Design a system within the first 60 days to capture every commitment made by the COO and keep the system current.
Send reminders before commitments are due, hold short check-ins several times per week, and follow up on overdue items until they are completed.
Manage the COO’s calendar, triage email, draft correspondence, and prepare meetings.
Log and route requests from Directors.
Coordinate with the CEO’s Executive Assistant.
Prepare concise briefs to support decisions.
Handle sensitive personnel, financial, and operational information with discretion and sound judgment, escalating issues when appropriate.