Executive Assistant

M3 Insurance•Fitchburg, WI

12d•Hybrid

About The Position

The Executive Assistant provides comprehensive, high-level support to members of the Executive Leadership Team. This professional serves as a trusted partner and representative of executive leadership, helping leaders manage priorities, schedules, communications, and key business activities. The role calls for professionalism, discretion, confidentiality, strong judgment, adaptability, and close attention to detail in a fast-paced environment. The Executive Assistant builds relationships with executives, fellow Executive Assistants, internal stakeholders, and external contacts; coordinates meetings, events, travel, communications, and other executive activities; and contributes to special projects, strategic initiatives, and process improvements. The role also provides cross-functional support and backup coverage for other Executive Assistants. M3 describes its work environment as flexible, with opportunities to work remotely occasionally while collaborating in person at its offices. The position requires availability during scheduled hours between 8 AM and 5 PM, Monday through Friday, and travel of less than 5% of the time.

Requirements

Bachelor's degree or equivalent experience.
A minimum of 3–5 years providing executive-level support to senior management or board-level executives is preferred.
Professional verbal and written communication skills.
Adaptability and flexibility, including the ability to respond positively to change.
Ability to communicate performance expectations with staff.
Ability to remain unbiased in conflict and help coach employees toward effective resolution.
Positive attitude, accountability, integrity, and ethical conduct.
Client orientation, including prompt responses, keeping clients informed, seeking feedback, and anticipating needs.
High standards, attention to detail, and interest in improving processes and products.
Initiative and ability to act proactively without prompting.
Problem-solving, decision-making, composure, and good judgment in a fast-paced environment.
Ability to focus on results and manage time, competing priorities, and interruptions effectively.
Teamwork, relationship-building, conflict management, and delegation skills.
Professional expertise and ability to work accurately and effectively with M3 systems.
Valid driver's license and ability to travel less than 5% of the time.
Ability to work scheduled hours between 8 AM and 5 PM, Monday through Friday.

Nice To Haves

A minimum of 3–5 years providing executive-level support to senior management or board-level executives is preferred.

Responsibilities

Provide proactive, high-level executive support to members of the Executive Leadership Team, managing priorities, schedules, communications, and key business activities.
Anticipate executives’ needs and handle administrative and operational responsibilities with minimal direction and sound judgment.
Build and maintain working relationships with executives, fellow Executive Assistants, and internal stakeholders to support communication, collaboration, and business objectives.
Support executive interactions and relationship management with carriers, clients, vendor partners, community organizations, and other external stakeholders.
Coordinate and facilitate meetings, events, travel, communications, and other activities that help executives focus on strategic priorities.
Handle sensitive and confidential information with professionalism, discretion, and integrity.
Assist with special projects, strategic initiatives, and process-improvement efforts that improve executive operations.
Provide cross-functional support and backup coverage for other Executive Assistants.
Represent the organization and executive leadership professionally and foster positive relationships through exceptional service.
Work scheduled hours between 8 AM and 5 PM, Monday through Friday, and travel less than 5% of the time.