Executive Assistant

The Centers•Cleveland, OH

2d•$60,000 - $70,000

About The Position

The Executive Assistant provides high-level administrative support to the Chief Clinical Officer (CCO) and Chief Medical Officer (CMO), serving as a liaison with senior leadership teams and coordinating calendars, schedules, meetings, and special projects. This role represents the organization as a trusted, courteous, and professional point of contact, exercising discretion and sound judgment while balancing multiple priorities with limited direct management. The position supports leadership and departmental operations through meeting preparation and follow-up, calendar management, research, project coordination, recordkeeping, and administrative assistance. The Executive Assistant must maintain the confidentiality of sensitive information and comply with applicable laws, agency policies, and licensing and credentialing requirements. The role operates in a professional office environment and may require independent travel and work outside normal business hours for meetings, presentations, training, or other events.

Requirements

Bachelor's degree required.
At least 5 years of related experience in an Executive Assistant role required.
Skilled in Microsoft Outlook, Word, and Excel; Google Docs; and Access for creating relational databases for reporting and analysis.
Ability to communicate effectively and professionally.
Demonstrated ability to carry out complex oral or written instructions.
Prior experience successfully supporting a unit or senior-level leadership.
Ability to travel independently for work-related errands and occasional matters.
Excellent communication and time management skills.
Ability to function well in fast-paced conditions and perform additional duties as assigned.
Ability to use discretion, confidentiality, and good judgment in diverse situations.
Service focus and ability to maintain effective relationships with teams and departments.
Ability to think creatively and act with a sense of urgency.

Responsibilities

Track weekly tasks and ensure they are completed on schedule.
Take meeting minutes and follow up with senior leaders and executives to ensure action items are completed.
Liaise between the CCO/CMO and other team members to follow up on assignments, obtain information, and provide status reports.
Maintain confidential and sensitive information with the highest level of discretion.
Represent the company positively with courtesy and kindness.
Organize monthly and quarterly departmental meetings.
Organize quarterly chart reviews required by HRSA, ensure staff completion, and enter information into the database.
Assist with Dayforce activities, including timesheet approvals.
Assist with provider call schedules and manage time-off requests.
Read, research, collect, and analyze information in advance to conserve leaders’ time.
Arrange and coordinate meetings and teleconferences; plan itineraries; make reservations; maintain calendars; and manage the CCO’s and CMO’s schedules.
Maintain a comprehensive calendar of dates and proactively plan for recurring events; organize complex calendars and resolve scheduling conflicts.
Conduct research and analysis and coordinate or manage special projects as required.
Set up, organize, and maintain files and archival content.
Respond to emails, texts, and phone calls, including contacts outside normal business hours.
Complete ad hoc projects and additional responsibilities as assigned or directed by the Chairs or supervisor.
Adhere to ethical, confidentiality, and professional standards and applicable federal and state laws, agency policies, and licensing and credentialing board policies.
Maintain current awareness of developments in the field by establishing personal networks.
Travel independently to purchase emergency office supplies and meeting refreshments and for occasional work-related matters.