Executive Assistant

Docusign • San Francisco, CA

10d • Hybrid

About The Position

Docusign is seeking a dynamic, people-driven Executive Assistant to provide ongoing support to G/VPs in its Digital Technology Services (DTS) organization. The EA works with the broader DTS EA team to help the organization run smoothly, support morale and team building, and manage a broad range of executive-support needs. The role calls for strong organization, judgment, attention to detail, strategic thinking, initiative, business maturity, confidentiality, and frequent communication in a fast-paced environment.

This individual-contributor role reports to the GVP, Chief Information Security Officer. It is designated Hybrid, with a required office presence of at least two days per week, subject to team needs and company policy.

Requirements

• Bachelor’s degree.
• At least 4 years of relevant professional experience supporting a C-level executive in a fast-paced, demanding corporate environment; experience with a public technology or SaaS company is preferred.
• Experience handling highly confidential information.
• Professionalism and discretion.
• Comfort with ambiguity and the ability to make appropriate decisions independently.
• Proactive, solution-oriented approach and a willingness to find ways to add value and assist the team.
• Ability to respond quickly and efficiently, prioritize work, and maintain strong attention to detail.
• Self-starter able to work with little or no supervision and anticipate leaders’ needs.
• Ability to communicate and collaborate effectively with diverse people and job functions, including senior executives and directors.
• Excellent judgment in setting priorities and interacting with internal and external contacts.
• Ability to work under pressure and meet tight deadlines.
• Excellent interpersonal, verbal, and written communication skills.
• Strong customer-service orientation, team-player mentality, and collaborative approach with business partners.
• Proficiency with modern productivity software, such as Google Suite (Docs, Sheets, and Slides) and Docusign-provisioned AI-assisted apps.

Nice To Haves

• Experience supporting executives at a public technology or SaaS company.

Responsibilities

• Serve as a first point of contact for DTS G/VPs and leaders.
• Develop and maintain systems for prioritizing a VP’s time and activities.
• Anticipate and independently resolve internal and external scheduling conflicts.
• Manage complex calendars, including meetings across time zones, travel, conferences, earnings, presentations, and group events.
• Arrange end-to-end travel and process expense reports.
• Act as a creative problem solver, liaison, and facilitator in managing support responsibilities.
• Draft, review, and edit correspondence, reports, and executive-level presentations accurately and with attention to detail.
• Collaborate with leadership-team EAs and provide backup support as needed.
• Assist with Town Hall meetings, manage internal and external requests to VPs in line with business needs, and support virtual and onsite team events.

Benefits

• Eligible for a company bonus plan; non-sales employee bonuses are calculated as a percentage of eligible wages and depend on company performance.
• Paid time off and paid company holidays, based on region.
• Up to six months of paid parental leave after birth, adoption, or foster care placement.
• Health benefit plans, including options that are 100% employer-paid and plans with minimum employee contributions, available from the first day of employment.
• Retirement and pension programs, with potential employer contributions.
• Learning and development options, including coaching, online courses, and education reimbursements.
• Paid compassionate care leave following the loss of a loved one and other life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior