Executive Assistant

Ochsner Clinic Foundation•New Orleans, LA

About The Position

Provides professional-level administrative support to assigned department(s), including clerical and receptionist duties, document preparation, calendar management, travel booking, expense reporting, and supply ordering. Creates correspondence and reports using Microsoft Excel, Word, PowerPoint, and other software. Serves as a department contact by answering calls, relaying messages, escalating issues, and communicating with people outside the department. Manages projects and organizes events such as lunches and meetings. The role also requires compliance with applicable laws, regulations, accreditation standards, and the employer’s Compliance & Privacy Program and Standards of Conduct. The position is based in a healthcare setting; routine duties do not involve exposure to blood, body fluids, or tissue, though there may be occupational risk of exposure to hazardous medications or hazardous waste.

Requirements

High school diploma or equivalent, or business school training.
At least 3 years of experience in a professional administrative role, including experience handling confidential information.
Proficiency with computers, software, and web-based applications.
Excellent verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
Ability to work independently and handle confidential information.
Strong organizational skills.
Ability to travel throughout and between facilities.
Ability to meet the physical demands of Medium Work: exerting 20–50 pounds of force occasionally, 10–25 pounds frequently, and up to 10 pounds constantly to move objects.

Nice To Haves

Associate’s degree.
Ten years of experience.

Responsibilities

Provide general clerical and receptionist support to the department.
Prepare and maintain documents, reports, and correspondence, and perform computer-program and systems-support duties.
Maintain calendars, book travel, submit expense reports, and order supplies.
Answer calls, relay messages, and escalate issues to the appropriate person or group.
Serve as a point of contact for people outside the department.
Manage special projects for the department.
Organize events such as lunches and meetings.
Remain knowledgeable about applicable laws, regulations, accreditation standards, and regulatory requirements, and ensure compliance.
Immediately report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance-related concerns.
Perform other related duties as required.