Executive Assistant

Mastercard•New York, NY

10d

About The Position

Mastercard Software Builders Experience (MSBX) is responsible for enabling more than 12,000 engineers globally to build, test, secure, and deliver software at scale. As part of Mastercard's ONE organization, MSBX delivers platforms, tools, and services that support engineering productivity and developer experience across the enterprise. Its capabilities include developer workbench and AI-powered engineering tools, application frameworks, CI/CD pipelines, cloud platforms, software supply chain security, and engineering insights and productivity solutions. The Executive Assistant serves as a trusted partner to the Senior Vice President of MSBX. The role supports executive effectiveness, operational excellence, organizational communication, and leadership engagement across a global organization. It requires proactive management of the executive’s priorities and communications, anticipating needs and issues, and helping the leader and organization operate effectively. The position also supports organizational meetings and planning, stakeholder communications, business operations, travel, budget tracking, records, and special projects. The successful candidate will work closely with senior leaders and stakeholders and handle confidential information with discretion. The role is an opportunity to support a strategic technology organization focused on engineering and developer experience.

Requirements

At least 7 years of experience supporting senior executives in a complex corporate environment.
Experience supporting Vice President, Senior Vice President, or C-level leaders.
Proven ability to manage highly complex calendars and executive priorities.
Experience coordinating large-scale leadership meetings, offsites, and organizational events.
Strong business communication and executive presentation skills.
Exceptional organizational and prioritization skills.
Outstanding written and verbal communication abilities.
Expert proficiency with Microsoft 365, including Outlook, Teams, PowerPoint, Excel, and Word.
Proficiency using Microsoft Co-Pilot and cowork.
Ability to handle confidential information with professionalism and discretion.
Strong attention to detail and follow-through.
Ability to operate independently with minimal direction.
Excellent problem-solving and decision-making capabilities.

Nice To Haves

Experience supporting technology or engineering organizations.
Experience working within global, matrixed organizations.
Bachelor's degree preferred.

Responsibilities

Manage the SVP’s priorities, schedules, commitments, and executive communications.
Proactively manage a complex global calendar across multiple time zones, align meetings with priorities, identify conflicts, recommend solutions, and optimize executive productivity.
Coordinate and support executive staff meetings, leadership reviews, town halls, and strategic planning sessions.
Manage, triage, and prioritize executive communications; identify urgent matters, decisions, approvals, and escalations; and draft responses when appropriate.
Maintain follow-up trackers and ensure executive commitments are completed while surfacing issues requiring attention.
Prepare for executive meetings and track action items, decisions, and commitments through completion.
Coordinate organization-wide meetings, leadership offsites, and team events.
Develop executive briefings, presentations, reports, and communications for senior leadership audiences.
Support business reviews, operating rhythms, and organizational planning activities.
Serve as a liaison between the SVP and internal and external stakeholders, building relationships and facilitating communication and follow-through across teams and initiatives.
Handle sensitive and confidential information with discretion and professionalism.
Coordinate domestic and international travel, itineraries, expenses, and logistics.
Assist with budget tracking, forecasting, and organizational administration.
Maintain organizational records, leadership materials, and operational documentation.
Support special projects, executive initiatives, and strategic priorities as assigned.
Abide by Mastercard security policies and practices, protect the confidentiality and integrity of information, report suspected security violations or breaches, and complete mandatory security training.

Benefits

Medical, prescription drug, dental, vision, disability, and life insurance.
Flexible spending account and health savings account.
Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave.
80 hours of Paid Sick and Safe Time.
25 days of vacation time and 5 personal days, prorated based on date of hire.
10 annual paid U.S. observed holidays.
401(k) with a company match.
Deferred compensation for eligible roles.
Fitness reimbursement or on-site fitness facilities.
Tuition reimbursement eligibility.
Competitive base salary; successful candidates may be eligible for an annual bonus or commissions depending on the role.