Executive Assistant

TJX•Framingham, MA

6d•Hybrid

About The Position

The Executive Administrative Assistant provides confidential, strategic, and proactive support to the President of HomeGoods/Homesense at the TJX Companies’ Framingham Home Office. The role enhances the President’s effectiveness and supports the priorities and needs of the HomeGoods/Homesense business. The assistant works independently, applying advanced administrative expertise and company policies, procedures, and practices. The position is part of a hybrid work environment, with office days aligned with the Executive. The role involves representing the President professionally, building relationships across the organization, managing complex schedules and travel, handling confidential information, and coordinating executive communications and meeting preparation. It also serves as a lead coordination point for the HomeGoods/Homesense administrative community, offering functional guidance and backup support without formal supervisory responsibility.

Requirements

Ability to provide advanced executive-level administrative support using broad knowledge of company policies, procedures, and practices.
Business acumen and ability to learn HomeGoods and Homesense priorities, the fiscal calendar, and key relationships and apply that knowledge to prioritization and executive preparation.
Strong Microsoft Office experience, specifically Outlook, Teams, Word, PowerPoint, Excel, SharePoint, and Copilot.
Ability to work independently, think critically, solve problems, and manage projects from start to finish.
Ability to thrive and focus in a busy, changeable environment while avoiding distractions.
Proven ability to manage multiple responsibilities, shift priorities, and balance competing needs effectively.
Outstanding communication and interpersonal skills, with strong organizational and administrative proficiency.
Sound judgment, discretion, and confidence in flagging competing priorities, preparation gaps, and urgent concerns; ability to recognize limits of delegated authority.
Extensive experience scheduling complex meetings, managing multiple calendars, arranging international travel, and processing expenses.
Ability to manage confidential and sensitive information effectively.
Resourcefulness and ability to leverage relationships to solve problems.
Proactive, energetic, steady, and collaborative approach; comfortable working in ambiguous situations.
Ability to collaborate with a large and diverse team of professionals.

Nice To Haves

Large corporate environment work experience, with C-suite and global exposure.
Experience working with Workday.

Responsibilities

Build a strong working relationship with the President by anticipating needs, understanding working preferences, and learning business priorities, the fiscal calendar, and key relationships.
Build effective relationships with senior management, internal and external business partners, and peer executive and administrative professionals.
Represent the President professionally and serve as an ambassador for the HomeGoods/Homesense business.
Coordinate the HomeGoods/Homesense administrative community by sharing best practices and providing functional guidance without formal supervisory responsibility.
Strategically manage the President’s calendar across geographies, coordinate internal and external meetings, protect preparation time, and flag scheduling conflicts and capacity constraints.
Arrange off-site meetings and coordinate venues, rooms, catering, technology, hospitality, and other logistics.
Plan and manage end-to-end business travel requirements and itineraries.
Provide information management and administrative support aligned with the President’s priorities and HomeGoods/Homesense needs.
Monitor the President’s email and flag business-critical items for timely attention.
Track deliverables and meeting actions, coordinate follow-through, and flag upcoming deadlines and unresolved commitments.
Triage queries, information requests, and requests for access to the President; handle, redirect, or escalate matters within delegated authority.
Coordinate responses and route urgent matters to appropriate HomeGoods/Homesense leaders when the President is absent.
Manage the day-to-day operations of the President’s office, including incoming queries, filing, documentation, correspondence, travel, and expenses.
Prepare the President for key meetings by coordinating purpose, agendas, background information, materials, and decisions needed.
Coordinate Executive leadership team access to the President with the HomeGoods/Homesense administrative support team.
Collaborate with the administrative team to strengthen operations and provide backup support, functional guidance, and training as needed.
Collaborate with the TJX C-suite administrative community.
Support preparation of HomeGoods/Homesense business materials for CEO Business Update meetings, Annual Investor meetings, and TJX Board meetings.
Oversee and monitor administrative projects and complete special assignments.