Executive Assistant to the CIO

UMass Boston•Boston, MA
•$71,200 - $106,800•Onsite

About The Position

The Executive Assistant to the Chief Information Officer (CIO) provides high-level executive and administrative support and manages the daily operations of the Office of the CIO. The position exercises independent judgment, manages competing priorities, coordinates executive communications and meetings, and ensures timely follow-through on commitments and deadlines. Serving as a principal administrative liaison with university leadership, campus departments, and external partners, the Executive Assistant works closely with the CIO and IT leadership team to support governance activities, reporting, administrative initiatives, and special assignments. The position requires initiative, exceptional organizational skills, professionalism, sound judgment, and discretion in handling confidential information. The position requires regular, reliable on-campus presence during established business hours, with occasional flexibility to support scheduled events or university business needs outside normal hours. It is not designated as on-call and requires four days in the office per week. The position works under the direction of the Chief Information Officer and does not supervise employees.

Requirements

  • A minimum of five years of progressively responsible administrative experience, including substantial experience supporting a senior executive or comparable organizational leader.
  • Demonstrated ability to independently manage complex calendars, executive communications, meetings, competing priorities, and deadlines.
  • Excellent organizational, written communication, interpersonal, and customer service skills, with exceptional attention to detail and reliable follow-through.
  • Ability to exercise independent judgment, anticipate needs, resolve administrative issues, and handle confidential information with discretion.
  • Proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, and PowerPoint, and familiarity with shared document management and collaboration tools.
  • Ability to work independently and collaboratively with senior leaders, colleagues, and diverse university stakeholders in a fast-paced environment.

Nice To Haves

  • Bachelor's degree.
  • Executive administrative experience in higher education, government, or another complex organization.
  • Experience coordinating leadership or governance meetings, financial administration, events, and administrative workflow or tracking systems.
  • Experience preparing accessible documents and using contemporary productivity and university-approved AI tools responsibly.

Responsibilities

  • Independently manage the CIO's calendar, appointments, and scheduling priorities; anticipate conflicts, coordinate meeting logistics, and ensure appropriate preparation and follow-through.
  • Review, prioritize, and coordinate incoming correspondence, requests, and inquiries; draft and edit executive communications, reports, presentations, and other materials; and respond to or route matters within delegated authority.
  • Coordinate IT leadership, governance, committee, and executive meetings, including agendas, invitations, materials, logistics, meeting records, and follow-up activities.
  • Maintain records of decisions, commitments, assignments, responsible owners, and deadlines; coordinate status updates, provide reminders, and identify matters requiring CIO attention.
  • Serve as a professional point of contact between the Office of the CIO and university leadership, faculty, staff, students, external organizations, and other stakeholders.
  • Oversee the daily administrative workflow of the Office of the CIO, including correspondence, office procedures, information requests, document management, and coordination of shared office services.
  • Coordinate administrative projects, leadership reporting, and special assignments; organize contributions, monitor administrative progress, research information, and prepare materials for executive review.
  • Coordinate university business travel, itineraries, registrations, reimbursements, leadership retreats, divisional meetings, and special events, including arrangements and logistics.
  • Prepare and track Bank Card transactions, purchase orders, invoices, payment requests, expense reimbursements, and related documentation in coordination with IT Business Operations.
  • Coordinate administrative onboarding and orientation activities for new IT employees with hiring managers, Human Resources, and other university departments.
  • Maintain accurate and appropriately secured records; exercise discretion with sensitive personnel, financial, security, and institutional information; and demonstrate responsiveness, reliability, sound judgment, and commitment to accessible and inclusive service.
  • Perform other related duties as assigned consistently with the responsibilities of the position.
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