Executive Assistant to the CEO

Joint Commission•Washington, DC

2d•$96,000 - $120,000

About The Position

The Executive Assistant to the CEO provides high-level, strategic administrative support to help the Chief Executive Officer manage time, priorities, communications, and engagements. The role requires a seasoned executive support professional with at least 10 years of experience supporting senior executives, including direct experience supporting a CEO. Experience simultaneously supporting two or more executive officers, including a CEO, is strongly preferred. As a trusted partner to the CEO, the Executive Assistant demonstrates executive presence, discretion, sound judgment, diplomacy, and confidentiality. The individual anticipates needs, independently resolves issues, and facilitates effective engagement with Board members, executives, employees, external partners, and other stakeholders. The role manages a complex executive calendar, meeting preparation and follow-up, sensitive communications, Board-related activities, and domestic travel. The position includes travel with the CEO between the Washington, D.C. and Chicago-area offices and other locations as required. The description states travel approximately 10% in the responsibilities section and approximately 20% in the required qualifications section. Joint Commission offers a comprehensive benefits package; further details are available on its Career Page.

Requirements

At least 10 years of progressively responsible Executive Assistant or senior executive administrative experience supporting C-suite or equivalent leadership.
Direct experience supporting a Chief Executive Officer.
Demonstrated success managing complex executive calendars, competing priorities, confidential information, executive communications, and sophisticated travel arrangements.
Polished executive presence and ability to represent the CEO and organization confidently with Board members, senior leaders, employees, and external stakeholders.
Exceptional discretion, professionalism, and judgment when handling sensitive and confidential matters.
Ability to anticipate executive needs, identify potential issues, resolve problems independently, and escalate matters appropriately.
Strong organizational and prioritization skills, with success operating in a fast-paced executive environment with changing priorities.
Excellent written and verbal communication skills, including ability to prepare polished executive correspondence, presentations, briefing materials, and reports.
Exceptional attention to detail and commitment to accurate, high-quality work.
Advanced proficiency with Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, and virtual meeting and collaboration tools.
Ability to build trusted relationships and collaborate with Executive Assistants, senior leadership, Board stakeholders, and employees at all levels.
Flexibility to accommodate the schedule demands and changing priorities associated with supporting a CEO.
Ability and willingness to travel approximately 20%, primarily with the CEO between the Washington, D.C. office and Central Office in the Chicago area, as well as other locations based on business needs.

Nice To Haves

Experience simultaneously supporting two or more executive officers, including a CEO.
Experience supporting a CEO in a complex national, healthcare, nonprofit, professional services, or similarly sophisticated organization.
Experience supporting a Board of Directors or Commissioners and preparing executive or governance materials.
Experience coordinating complex, multi-location executive schedules and travel.
Postsecondary coursework, professional certification, or a degree in business administration, communications, administrative management, or a related field.

Responsibilities

Provide comprehensive executive-level administrative support to the CEO, proactively managing priorities, commitments, and day-to-day activities.
Manage a complex, frequently changing calendar, anticipate conflicts, and independently resolve scheduling issues.
Coordinate domestic travel and prepare detailed itineraries, schedules, meeting materials, and logistical information.
Represent the Office of the CEO professionally and discreetly in interactions with Board members, senior executives, employees, clients, external partners, and other stakeholders.
Anticipate the CEO’s needs and identify information, materials, decisions, and follow-up needed to support effective leadership.
Prepare, review, and coordinate executive correspondence, presentations, reports, briefing materials, talking points, and other communications.
Coordinate CEO, executive leadership, Board, and external stakeholder meetings, including agendas, materials, logistics, attendees, and follow-up.
Support preparation of materials for the Board of Commissioners and other executive or governance-related meetings.
Track commitments, decisions, deadlines, and action items on behalf of the CEO and partner across departments to ensure timely completion.
Conduct research and prepare concise summaries or reports to support executive decision-making and meeting preparation.
Review and prioritize incoming communications and correspondence, determining routing, escalation, and follow-up.
Manage expense reports, records, travel documentation, correspondence, and other administrative information accurately and confidentially.
Build working relationships with executive leadership, Executive Assistants, Board stakeholders, and colleagues across the organization to coordinate priorities and facilitate communication.
Use independent judgment to resolve issues, prioritize competing demands, and determine when matters require the CEO’s attention.
Support special projects and executive initiatives by coordinating stakeholders, organizing information, tracking deliverables, and preparing reports and presentations.
Provide onsite logistical support for critical executive, Board, and organizational meetings, including facilities, technology, materials, and travel coordination.
Perform other executive support responsibilities and special assignments as needed.