Hybrid)

JLM HR Consulting•Montgomery Village, MD

21h•Hybrid

About The Position

JLM is a professional services firm specializing in HR consulting, focused on delivering high-quality, client-centered solutions. We partner closely with our clients to support their operational and people-related needs, with a strong emphasis on responsiveness, organization, and relationship management. Our team values efficiency, clear communication, and a commitment to excellence in everything we do. We are seeking a highly organized and proactive Executive Assistant to support the CEO and oversee key operational workflows. This role requires strong communication skills, sound judgment, and the ability to manage sensitive information. This position offers a high degree of flexibility and autonomy, with the opportunity to work closely with leadership and contribute to key business operations. While much of the work can be performed remotely, the role includes occasional in-person collaboration and support for meetings and small company events. This role is ideal for someone who enjoys being a true partner to leadership—someone who not only executes tasks but anticipates needs, improves processes, and helps elevate both internal operations and the company’s external presence.

Requirements

At least 3+ years executive support experience
Strong verbal and written communication skills
Must be highly organized
Advanced Microsoft Office (Word, Excel, PowerPoint), SharePoint)
Familiarity with AI tools (ChatGPT or others)
CRM systems (HubSpot preferred)
Proactive and anticipatory
Strong attention to detail
Excellent time management
Professional and discreet
Demonstrated ability to leverage tools and technology to improve efficiency and enhance overall business operations is highly valued.

Responsibilities

Manage CEO calendar and scheduling
Draft and respond to client communications (primarily email)
Prepare correspondence
Ensure timely follow-ups
Draft proposals and contracts
Support new client onboarding processes
Maintain client communications quality (e.g. drafting and/or responding to emails)
Serve as liaison for company vendors including coordinating services as required
Track company certification renewals and assist with preparation and submission
Maintain CRM accuracy
Oversee shared inboxes
Improve workflows
Draft professional communications
Support LinkedIn and other social media activity
Prepare month newsletter for distribution
Coordinate small events on occasion
Provide on-site support when needed for the events
Attend target networking events periodically