Executive Assistant II

Presbyterian Healthcare Services

4d • $29 - $50 • Onsite

About The Position

The Executive Assistant II performs a wide variety of complex, confidential administrative and analytical duties in support of leaders and staff throughout Presbyterian Healthcare Services. The role requires independent judgment to plan, prioritize, and organize a diversified workload, as well as adaptability, flexibility, dependability, accountability, initiative, and self-discipline. Some work may be self-appointed.

The position directly reports to and supports a MIP1/Tier 1 leader for at least 50–75% of work time and provides high-level executive and Board support. It is based at the Reverend Hugh Cooper Administrative Center in Albuquerque, New Mexico, and is a full-time, non-exempt position working day shift.

Requirements

• High school diploma or GED.
• Five to eight years of experience in executive or administrative secretarial roles.
• Exceptional organizational and people skills.
• Ability to work with all levels of staff and management, as well as the public, under highly stressful conditions.
• Ability to manage multiple priorities and track a high level of detail in a fast-paced environment.
• Ability to handle highly challenging interactions with potentially aggressive customers and providers using listening and negotiating skills, grace, and aplomb.

Responsibilities

• Use excellent customer service skills when interacting with patients, members, employees, and the public.
• Ensure appropriate contact and follow-up actions are taken; document complaints in the appropriate system when necessary.
• Assist with and maintain the budget and process expenses incurred by the Executive.
• Maintain Board and department manuals, policies, and biographical information, and manage records and office supplies.
• May coordinate and attend meetings of the PHS Board of Directors, Board/PHS Committees, or PHS Councils; prepare materials and take meeting minutes.
• Coordinate the work of others and assist with orientation and mentoring of other secretarial staff.
• Develop efficient systems for tracking performance measures and key metrics related to the Executive Assistants area of responsibility.
• Communicate and/or coordinate Executives’ instructions to others.
• Maintain familiarity with business strategy, processes, and procedures.
• Provide project coordination for leadership-level projects and activities.
• Perform secretarial, administrative, and general office work, including preparing correspondence, reports, presentations, and other documents.
• Schedule appointments, coordinate meetings and events, and make travel arrangements.
• May coordinate databases, including data entry and production of regular and ad hoc reports.
• Maintain knowledge of department-specific activities and provide operational support in assigned areas.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Group term life insurance
• Other optional voluntary benefits
• Employee wellness rewards program with opportunities to earn gift cards and other rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED