Excess Workers' Compensation Claims Manager

Safety National•Maryland Heights, MO

1d•$88,000 - $113,500•Hybrid

About The Position

This opportunity is in the Claims department. Our Claims Department oversees both high-exposure workers’ compensation and liability claims. As an unbundled carrier, we work actively with third-party administrators (TPAs) and self-administered accounts to assist in guiding claims to a successful resolution. As an excess carrier, the catastrophic claims we handle keep our group challenged, but the uniqueness provides plenty of growth opportunities. As an Excess WC Claims Manager, you will manage high-exposure workers’ compensation claims from initial assignment through closure while helping protect Safety National’s interests and deliver effective claim outcomes. You will evaluate coverage and exposure, establish and update reserves, negotiate settlements within your authority, and help guide the medical and litigation strategies that drive claims toward successful resolution. In this role, you will collaborate closely with third-party administrators, defense counsel, Medical Management staff, vendor partners, Underwriters, and internal Claims leadership. You will direct and advise TPAs on claim handling, monitor counsel performance, identify reinsurance involvement, and communicate on large losses, problem accounts, and TPA concerns. Your workers’ compensation expertise, analytical judgment, and ability to work independently will be essential as you manage complex claims across multiple stakeholders. You will also process reimbursement and vendor check requests in accordance with department procedures and authority levels, maintain required claim file documentation, provide reinsurance updates, and travel as needed for TPA and LPT audits, underwriting-requested audits, and problem claims. Throughout your work, you will embody Safety National’s core values of Relationships, Integrity, Teamwork, Balance, and Stability.

Requirements

A Bachelor’s Degree from an accredited college or university is required.
5 or more years of experience in Workers’ Compensation claims adjusting with an insurance carrier or Third-Party Administrator.
Motivated self-starter with the ability to work independently.
Strong organizational and analytical skills.
Excellent written and oral communication skills.
Proficiency with Excel, Word, and Microsoft Outlook applications.
Ability to travel on an as-needed basis for TPA and LPT audits, underwriting-requested audits, and problem claims, with completion of reports in accordance with department procedures.
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.
Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Nice To Haves

Experience adjusting Workers’ Compensation claims in multiple jurisdictions.

Responsibilities

Manage high-exposure workers’ compensation claims from initial assignment through closure.
Protect Safety National’s interests and deliver effective claim outcomes.
Evaluate coverage and exposure.
Establish and update reserves.
Negotiate settlements within your authority.
Guide the medical and litigation strategies that drive claims toward successful resolution.
Collaborate closely with third-party administrators, defense counsel, Medical Management staff, vendor partners, Underwriters, and internal Claims leadership.
Direct and advise TPAs on claim handling.
Monitor counsel performance.
Identify reinsurance involvement.
Communicate on large losses, problem accounts, and TPA concerns.
Process reimbursement and vendor check requests in accordance with department procedures and authority levels.
Maintain required claim file documentation.
Provide reinsurance updates.
Travel as needed for TPA and LPT audits, underwriting-requested audits, and problem claims.