Workers' Compensation Claims Associate

Berkshire Hathaway GUARD Insurance Companies • Scottsdale, AZ

8d • Hybrid

About The Position

Berkshire Hathaway GUARD Insurance Companies is hiring entry-level Workers' Compensation Claims Adjusters. This is an opportunity to begin a career in insurance and claims; prior Workers' Compensation claims handling experience is not required. The role includes a structured training program covering claims evaluation, compensability, medical management, benefit delivery, and return-to-work practices. As knowledge and experience develop, the associate helps injured workers navigate recovery and builds the skills to manage claims independently.

The role follows a hybrid schedule of two days remote and three days in-office and may be based in Wilkes-Barre, Pennsylvania, or Scottsdale, Arizona. Hours are predictable, with no nights, weekends, or holidays. The company supports candidates through required adjuster licensing, including costs, training, and ongoing continuing education compliance.

Requirements

• Strong communication and organizational skills.
• Comfort with frequent phone communication and multitasking.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses.
• An associate or bachelor's degree and experience in customer service or a service-oriented environment are preferred. Candidates without an associate or bachelor's degree must have a high school diploma or GED and 1–2 years of relevant insurance experience.

Nice To Haves

• Associate or bachelor's degree.
• Experience in customer service or a service-oriented environment.

Responsibilities

• Learn to evaluate claims and determine compensability in accordance with applicable laws and company guidelines.
• Communicate with employers, injured workers, medical providers, and other parties throughout the claim process.
• Authorize and monitor medical treatment and coordinate care with providers.
• Support return-to-work efforts and timely delivery of appropriate benefits.
• Maintain accurate and timely documentation of claim activity.
• Develop the skills needed to independently manage Workers' Compensation claims as training progresses.

Benefits

• Competitive pay
• Generous paid time off
• Medical insurance starting day one
• Dental insurance starting day one
• Vision insurance starting day one
• 401(k)
• Tuition reimbursement
• Longevity bonuses
• Company support for licensing costs and training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED