EVS Tech-Full Time, Evenings

Northwestern Memorial Healthcare•DeKalb, IL
•Onsite

About The Position

The EVS Tech supports Northwestern Medicine’s patient-first mission by cleaning and maintaining patient rooms, offices, public areas, treatment rooms, and other assigned spaces. The role follows applicable organizational policies, procedures, safety standards, and regulatory and accreditation requirements. The position is full time on the evening shift, 3:00 PM–11:30 PM, and includes every other weekend and rotating holidays. The EVS Tech follows isolation and contact precautions, replenishes supplies, and keeps carts and equipment clean and properly stored. The role uses chemicals and equipment safely, reports hazards and equipment issues, communicates work concerns to supervisors, and provides courteous assistance and directions to patients and customers. The EVS Tech also works collaboratively with hospital staff and coworkers, protects patient confidentiality, manages assignments efficiently, and contributes to continuous improvement and cost-effective service.

Requirements

  • Ability to follow oral and written instructions.
  • Ability to communicate effectively with patients, visitors, and staff.
  • Ability to use the department’s tracking and communication tools.
  • Ability to work independently.

Nice To Haves

  • One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

  • Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned spaces, including removing trash, changing bed linens, and sanitizing surfaces.
  • Follow patient isolation and contact precaution procedures as needed.
  • Stock paper products and other supplies in assigned areas.
  • Keep carts and equipment clean and in working condition, and store them in designated areas.
  • Promote workplace safety by using wet-floor signs and PPE, keeping carts and supplies attended, and handling chemicals and equipment safely.
  • Use appropriate chemicals at the correct dilution in properly labeled containers.
  • Notify a supervisor of equipment needing repair and report safety hazards to a manager.
  • Communicate issues to supervisors, including when scheduled work cannot be completed, and report observed deficiencies or work requests through appropriate channels.
  • Maintain professional relationships with hospital personnel and protect confidential patient information.
  • Use the designated service scripting model when interacting with customers.
  • Use organizational and departmental resources efficiently and complete assignments on time.
  • Contribute to continuous improvement, cost reduction, streamlined work processes, and service development.
  • Provide accurate information and timely updates to patients and customers; respond promptly to questions and concerns or connect people with appropriate resources.
  • Give patients and customers directions or assistance finding their way, and use service recovery skills to address problems.
  • Demonstrate teamwork, communicate effectively, respect diverse opinions and styles, and acknowledge others’ contributions.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • A wide range of benefits supporting physical, emotional, and financial well-being and protection against unexpected life events
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