EVS Tech-Full Time, Evenings

Northwestern Memorial Healthcare•DeKalb, IL
•$17 - $24•Onsite

About The Position

The EVS Tech works in Environmental Services at Northwestern Medicine’s Kishwaukee Hospital in DeKalb. The role supports the organization’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, regulatory requirements, and accreditation standards. The position is full-time, with an evening schedule from 3:00 PM to 11:30 PM, 40 hours per week. The schedule includes every other weekend and rotating holidays. The EVS Tech cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned spaces. The role also involves safely using cleaning chemicals and equipment, keeping supplies stocked, maintaining equipment, following isolation and contact precautions, and promoting workplace safety. The EVS Tech communicates with supervisors and customers, responds to patient and visitor needs, contributes to efficient operations and continuous improvement, and works collaboratively with hospital personnel while protecting patient confidentiality.

Requirements

  • Ability to follow oral and written instructions.
  • Ability to communicate effectively with patients, visitors, and staff.
  • Ability to use the tracking and communication tools used by the department.
  • Ability to work independently.

Nice To Haves

  • One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

  • Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including removing trash, changing bed linens, and sanitizing surfaces.
  • Follow policies and procedures for patient isolation and contact precautions as needed.
  • Stock paper items and other supplies in assigned areas as necessary or designated.
  • Keep carts and equipment clean and in working condition, and store them in the appropriate area.
  • Promote workplace safety by using wet floor signs and personal protective equipment and by not leaving carts or supplies unattended.
  • Use chemicals and equipment safely and effectively, using appropriate chemicals diluted at the correct ratio and stored in properly labeled containers.
  • Notify a supervisor about equipment needing repair and report safety hazards to a manager.
  • Communicate issues to a supervisor, including an inability to complete the schedule, and proactively report observed deficiencies or work requests and pick up debris outside the regular work area.
  • Establish and maintain interpersonal relationships with hospital personnel while protecting the confidentiality of patient information.
  • Articulate the designated scripting model to customers served.
  • Use organizational and department resources efficiently.
  • Manage the work schedule efficiently and complete tasks and assignments on time.
  • Contribute to continuous improvement opportunities and processes.
  • Participate in efforts to reduce costs, streamline work processes, and improve and grow services.
  • Maintain a friendly, approachable, professional demeanor and appearance.
  • Provide accurate information and timely updates to patients and customers; address questions and concerns promptly or identify the appropriate person or resources; and help patients and customers find their way.
  • Use effective service recovery skills to resolve problems or service breakdowns.
  • Demonstrate teamwork by helping coworkers within and across departments, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ assistance and contributions.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • A wide range of benefits supporting physical, emotional, and financial well-being and protection from unexpected life events
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