EVS Tech-Overnights, As Needed

Northwestern Memorial Healthcare • DeKalb, IL

16d • Onsite

About The Position

The EVS Tech supports Northwestern Medicine’s patient-first mission by cleaning and maintaining patient rooms, offices, public areas, treatment rooms, and other assigned spaces. The position follows patient isolation and contact-precaution procedures, replenishes supplies, and keeps carts and equipment clean, functional, and properly stored. The role promotes workplace safety through appropriate use of signs, personal protective equipment, chemicals, and equipment, and reports hazards or repair needs to a supervisor.

The EVS Tech communicates with supervisors and hospital personnel, maintains patient confidentiality, and provides courteous, helpful service to patients and customers. The role uses departmental tracking and communication tools, completes assignments efficiently, contributes to continuous improvement and cost-reduction efforts, and works collaboratively with colleagues. This is a casual, as-needed position with no guaranteed hours or set schedule; the stated shift is nights, 11:00 PM–7:30 AM.

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
• Follow policies and procedures for patient isolation and contact precautions.
• Stock paper items and other supplies in assigned areas as needed.
• Keep carts and equipment clean and in working condition, and store them appropriately.
• Promote workplace safety by using wet-floor signs and PPE, keeping carts and supplies attended, and using chemicals and equipment safely and correctly.
• Use properly diluted chemicals in correctly labeled containers.
• Notify a supervisor of equipment needing repairs and report safety hazards to a manager.
• Communicate issues to supervisors, including schedule completion concerns, and report observed deficiencies or work requests through appropriate channels.
• Maintain professional relationships with hospital personnel while protecting patient confidentiality.
• Use the designated scripting model when interacting with customers.
• Use organizational and departmental resources efficiently and complete assignments on time.
• Contribute to continuous improvement, cost reduction, streamlined work processes, and service development.
• Provide friendly, professional service, accurate information, and timely updates to patients and customers.
• Address questions and concerns promptly, direct people to appropriate resources, and help patients and customers find their way.
• Use service-recovery skills to resolve problems or service breakdowns.
• Demonstrate teamwork by assisting coworkers, communicating effectively, and respecting diverse opinions and contributions.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Education Level: No Education Listed