Lead EVS Tech-Overnights

Northwestern Memorial Healthcare•DeKalb, IL
•Onsite

About The Position

The Lead EVS Tech reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. The role leads Environmental Services team members by demonstrating advanced knowledge of job responsibilities and assists the Manager in maintaining high-quality service. The Lead keeps the Manager informed about assigned areas and helps train, supervise, and motivate staff to ensure schedules are completed. The position also serves as backup to the EVS Supervisor when the Supervisor is absent. The role oversees assigned areas, shifts, or tasks; checks work quality and schedule adherence when the Supervisor is not present; and reports relevant information to the Supervisor. The Lead promotes a service-minded approach and team spirit, communicates strengths and improvement needs to staff, assists with training as directed, and ensures equipment is inspected and repair needs are reported. The position maintains positive relations with patients and facility staff, answers routine housekeeping questions, and, for PM shifts, records project status and unusual occurrences in the operations log. Duties also include handling and replenishing sanitized linen, delivering under-pads and laundry bags, coordinating linen par levels with laundry staff, and washing hospital-owned dust mops. The role uses floor-care and cleaning equipment and applies infection-control procedures when cleaning patient rooms and handling soiled linen. Work may involve exposure to blood and body fluids, cleaning chemicals, biohazardous waste, and heavy-duty equipment. The position is physically demanding and requires lifting and carrying up to 50 pounds and pushing or pulling up to 50 pounds.

Requirements

  • High school diploma or GED, or at least five years of hospital work experience in lieu of the diploma or GED.
  • At least three years of EVS experience or experience working in a supervisory or leadership role.
  • Working knowledge of carpet shampoo extractors, rotating shampooers, automatic floor scrubbers, and wet/dry machines, including their operation and procedures for use.
  • Knowledge of infection-control practices for cleaning patient rooms and hospital areas.
  • Ability to lift and carry up to 50 pounds and push or pull with force up to 50 pounds.
  • Ability to perform physically demanding work involving exposure to cleaning chemicals and potentially blood and body fluids or biohazardous waste.

Nice To Haves

  • Extensive knowledge of housekeeping techniques in a healthcare environment, with specific emphasis on floor-care maintenance.

Responsibilities

  • Assist the Manager in maintaining high-quality standards and keep the Manager informed about the condition of assigned areas.
  • Train, supervise, and motivate Environmental Services personnel to ensure work schedules are completed.
  • Serve as backup to the EVS Supervisor when the Supervisor is absent.
  • Accept responsibility for assigned areas, shifts, or tasks and check that work is done properly and staff follow schedules when the Supervisor is not present.
  • Report pertinent information to the Supervisor as it occurs.
  • Promote a service-minded approach and team spirit among Environmental Services staff.
  • Communicate areas of strong performance and areas requiring improvement to staff.
  • Assist with staff training as directed by the Supervisor or Manager.
  • Ensure staff inspect equipment daily and report equipment in need of repair.
  • Maintain good public relations with patients, facility personnel, and staff.
  • Answer day-to-day questions related to general housekeeping.
  • For PM shifts, leave operations-log notes for the Supervisor regarding completed or incomplete project work and unusual occurrences.
  • Follow infection-control procedures when collecting soiled linen and cleaning patient rooms and hospital areas.
  • Maintain adequate sanitized linen in the linen room and patient-unit closets.
  • Deliver under-pads and laundry bags to floors as required.
  • Communicate with Superior laundry staff to adjust linen par levels as required.
  • Wash hospital-owned dust mops.
  • Use housekeeping and floor-care equipment and perform related procedures, including floor-care project work.
  • Perform other duties as assigned.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • A wide range of benefits supporting employees’ physical, emotional, and financial well-being and protection against unexpected life events
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