EVS Tech-Evenings, As Needed

Northwestern Memorial Healthcare•DeKalb, IL

2d•Onsite

About The Position

The EVS Tech II supports Northwestern Medicine’s mission, vision, and values and complies with its Code of Ethics, policies, procedures, and applicable regulatory and accreditation standards. The role cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned spaces, and helps maintain a safe, clean, and welcoming hospital environment. Work is scheduled in 8-hour shifts on an as-needed basis to support staffing needs, rather than on a guaranteed schedule. The evening shift is 3:00 PM–11:30 PM, and weekend and holiday availability is needed. Benefits are not offered with this position.

Requirements

Ability to follow oral and written instructions.
Ability to communicate effectively with patients, visitors, and staff.
Ability to use the department’s tracking and communication tools.
Ability to work independently.

Nice To Haves

One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
Follow patient-isolation and contact-precaution procedures as necessary.
Stock paper products and other supplies in assigned areas.
Keep carts and equipment clean and in working condition, and store them appropriately.
Promote workplace safety by using wet-floor signs and PPE, keeping carts and supplies attended, and using chemicals and equipment safely.
Use appropriate chemicals, diluted at the correct ratio, in properly labeled containers.
Notify the supervisor about equipment needing repairs and report safety hazards to the manager.
Communicate issues to the supervisor, including inability to complete scheduled work, and proactively report deficiencies or work requests and address debris outside the regular work area.
Maintain professional relationships with hospital personnel while protecting patient confidentiality.
Use the designated scripting model when interacting with customers.
Use organizational and departmental resources efficiently and complete assigned work on time.
Contribute to continuous improvement, cost reduction, streamlined work processes, and improved services.
Maintain a friendly, approachable, professional demeanor and appearance.
Provide accurate information and timely updates to patients and customers; address concerns promptly or direct them to appropriate resources.
Give directions or other assistance to patients and customers navigating the facility.
Use service-recovery skills to resolve problems or service breakdowns.
Help coworkers within and across departments, communicate effectively, respect diverse opinions and styles, and acknowledge others’ contributions.