EVS Tech Valley West-Evenings, As Needed

Northwestern Memorial Healthcare•Sandwich, IL

2d•Onsite

About The Position

The EVS Tech reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. The role cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas, while supporting safety, customer service, teamwork, and efficient use of department resources. This position is based at 1302 N Main St, Sandwich, IL 60548. The schedule is evening shift, 24 hours over three days per week, as needed.

Requirements

Ability to follow oral and written instructions.
Ability to communicate effectively with patients, visitors, and staff.
Ability to use the department’s proper tracking and communication tools.
Ability to work independently.

Nice To Haves

One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including removing trash, changing bed linens, and sanitizing surfaces.
Follow policies and procedures for patient isolation and contact precautions as necessary.
Stock paper items and other supplies in assigned areas as needed or designated.
Keep carts and equipment clean and in working condition, and store them in the appropriate area.
Promote workplace safety by using wet-floor signs and PPE, keeping carts and supplies attended, and using chemicals and equipment safely and effectively.
Use appropriate chemicals, diluted at the correct ratio and stored in properly labeled containers.
Notify the supervisor about equipment needing repair and report safety hazards to the manager.
Communicate issues to the supervisor, including inability to complete the schedule, and proactively report observed deficiencies or work requests.
Maintain professional relationships with hospital personnel while protecting confidential patient information.
Use the designated scripting model when communicating with customers.
Use organizational and department resources efficiently and complete assignments on time.
Contribute to continuous improvement, cost reduction, streamlined work processes, and service improvement.
Maintain a friendly, approachable, professional demeanor and appearance.
Provide accurate information and timely updates to patients and customers, respond promptly to questions and concerns, and direct them to appropriate resources when needed.
Help patients and customers find their way and use service recovery skills to resolve problems or service breakdowns.
Demonstrate teamwork by assisting coworkers across departments and communicating effectively while respecting diverse opinions and acknowledging others’ contributions.