Food Service Worker-As Needed, Valley West

Northwestern Memorial Healthcare•Sandwich, IL
•$17 - $22•Onsite

About The Position

The Food Service Worker supports food service operations at Valley West Hospital and reflects Northwestern Medicine’s mission, vision, and values. The role prepares cold food items for patients and the cafeteria, supports meal ordering and tray assembly, and helps maintain safe, sanitary, clean, and orderly food service areas. This casual/as-needed position has no guaranteed hours; schedules and hours depend on departmental needs. Casual positions are not benefits eligible.

Requirements

  • Excellent customer service and critical-thinking skills.
  • Ability to work in a stressful environment and take appropriate action.

Nice To Haves

  • One year of customer service experience.
  • Familiarity with diet restrictions.

Responsibilities

  • Prepare cold food items for patients and the cafeteria.
  • Take Room Service orders initiated by employees, patients, and families, and assist patients who need help ordering.
  • Complete tray assembly.
  • Ensure food meets safety and sanitation regulations and complete required documentation.
  • Enter data using Microsoft Excel.
  • Handle cash.
  • Maintain a safe, clean, neat, and orderly cooking area.
  • Follow department policies and programs.
  • Support customer satisfaction in quality and service, using problem-resolution skills as needed.
  • Complete daily position checklists, cleaning duties, and required documentation.
  • Complete mandatory in-service training and meet employee health requirements.
  • Wash and sanitize food service equipment used for patients and cafeteria service.
  • Return items to their proper storage locations.
  • Exercise independent judgment when needed.
  • Assist with putting away stock using the FIFO (first in, first out) method.
  • Clean and sanitize cafeteria service items, the dish machine at the end of the shift, the work area, and food service carts.

Benefits

  • The posting describes benefits such as tuition reimbursement, loan forgiveness, and 401(k) matching, but states that casual positions are not benefits eligible.
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