Food Service Worker-As Needed

Northwestern Memorial Healthcare•Wheaton, IL

8d•Onsite

About The Position

The Food Service Worker reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. The role prepares cold food items and supports food service activities for patients and the cafeteria. This is a casual, as-needed position at Marianjoy Rehab Hospital in Wheaton, with no set or guaranteed hours and no benefits offered. Occasional weekend and holiday availability is needed.

Requirements

Excellent customer service and critical-thinking skills.
Ability to work in a stressful environment and take appropriate action.

Nice To Haves

One year of customer service experience.
Familiarity with diet restrictions.

Responsibilities

Prepare cold food items for patients and the cafeteria.
Take room service orders initiated by employees, patients, or families, including assisting patients who need help placing orders.
Complete tray assembly.
Ensure food meets safety and sanitation regulations and complete required documentation.
Enter data using Microsoft Excel.
Handle cash as needed.
Maintain a safe, clean, neat, and orderly cooking area.
Follow department policies and programs.
Promote satisfaction with food quality and service, using problem-resolution skills when necessary.
Complete daily position checklists, cleaning duties, and required documentation.
Complete mandatory in-service training and meet employee health requirements.
Wash and sanitize food-service equipment used for patient and cafeteria service, and return items to their proper storage locations.
Exercise independent judgment when needed.
Put away stock using the FIFO (first in, first out) method.
Clean and sanitize cafeteria service items, the dish machine at the end of the shift, the work area, and food-service carts.