EVS Tech-Evenings, As Needed

Northwestern Memorial Healthcare•DeKalb, IL
•$17 - $24•Onsite

About The Position

The EVS Tech II supports Northwestern Medicine’s mission, vision, and values and complies with its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. This position cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned spaces, and helps provide a safe, welcoming environment for patients, visitors, and staff. Work is performed on an as-needed basis to support department staffing needs, with no guaranteed schedule. Shifts are eight hours on the evening shift, 3:00 PM–11:30 PM. Weekend and holiday availability is needed. The position is located in Environmental Services at Kishwaukee Hospital in DeKalb. Benefits are not offered with this position.

Requirements

  • Ability to follow oral and written instructions.
  • Ability to communicate effectively with patients, visitors, and staff.
  • Ability to use the department’s tracking and communication tools.
  • Ability to work independently.

Nice To Haves

  • One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

  • Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
  • Follow patient-isolation and contact-precaution procedures as needed.
  • Stock paper products and other supplies in assigned areas.
  • Keep carts and equipment clean and in working condition, and store them appropriately.
  • Promote workplace safety by using wet-floor signs and PPE and by not leaving carts or supplies unattended.
  • Use chemicals and equipment safely and effectively, including using correctly diluted chemicals in properly labeled containers.
  • Notify a supervisor about equipment needing repair and report safety hazards to a manager.
  • Communicate issues to a supervisor, including an inability to complete the schedule, and report observed deficiencies or work requests; address debris outside the regular work area when appropriate.
  • Maintain professional relationships with hospital personnel while preserving patient confidentiality.
  • Use the designated scripting model when interacting with customers.
  • Use organizational and departmental resources efficiently.
  • Manage the work schedule efficiently and complete tasks and assignments on time.
  • Contribute to continuous improvement, cost reduction, streamlined processes, and the improvement and growth of services.
  • Maintain a friendly, approachable, professional demeanor and appearance.
  • Provide accurate information and timely updates to patients and customers, address concerns promptly or connect them with appropriate resources, and assist with directions and wayfinding.
  • Use service-recovery skills to address problems or service breakdowns.
  • Demonstrate teamwork by helping coworkers, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ contributions.
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