EVS Tech-Overnights, As Needed

Northwestern Memorial Healthcare•DeKalb, IL
•$17 - $24•Onsite

About The Position

The EVS Tech reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. This casual, as-needed position is based at Kishwaukee Hospital in DeKalb and has no guaranteed hours or set schedule. The overnight shift is 11:00 PM–7:30 AM. The EVS Tech cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas. The role includes removing trash, changing bed linens, sanitizing surfaces, replenishing supplies, and following isolation and contact-precaution procedures. The EVS Tech uses and maintains housekeeping equipment and chemicals safely, promotes workplace safety, and reports hazards, equipment problems, and service issues to a supervisor. The position also involves communicating professionally with patients, visitors, hospital personnel, and coworkers; protecting patient confidentiality; providing accurate information and directions; addressing concerns or escalating them as appropriate; and contributing to teamwork, efficient use of resources, and continuous improvement.

Requirements

  • Ability to follow oral and written instructions.
  • Ability to communicate effectively with patients, visitors, and staff.
  • Ability to use the department’s tracking and communication tools.
  • Ability to work independently.

Nice To Haves

  • One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

  • Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
  • Follow policies and procedures for patient isolation and contact precautions as necessary.
  • Restock paper items and other supplies in assigned areas as needed.
  • Keep carts and equipment clean and in working condition, and store them in the appropriate area.
  • Promote workplace safety by using wet-floor signs and PPE and keeping housekeeping carts and supplies attended.
  • Use chemicals and equipment safely and effectively, including using correctly diluted chemicals in properly labeled containers.
  • Notify the supervisor about equipment needing repairs and report safety hazards to the manager.
  • Communicate issues to the supervisor, including when scheduled work cannot be completed, and proactively report deficiencies or work requests.
  • Maintain professional relationships with hospital personnel while protecting patient confidentiality.
  • Articulate the designated scripting model to customers.
  • Use organizational and departmental resources efficiently and complete assigned work on time.
  • Contribute to continuous improvement and efforts to reduce costs, streamline processes, and improve services.
  • Maintain a friendly, approachable, professional demeanor and appearance.
  • Provide accurate information and timely updates to patients and customers, address questions and concerns or direct them to appropriate resources, and help with directions.
  • Use service recovery skills to resolve problems or service breakdowns.
  • Demonstrate teamwork by assisting coworkers, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ contributions.

Benefits

  • Northwestern Medicine describes a wide range of benefits supporting employees’ physical, emotional, and financial well-being; eligibility depends on employment classification.
  • The company description mentions tuition reimbursement and 401(k) matching.
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