EVS Tech-Housekeeping Full Time Days

Northwestern Memorial Healthcare•Lake Forest, IL
•$17 - $24•Onsite

About The Position

The EVS Tech II supports Northwestern Medicine’s patient-first mission and follows the organization’s Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. This full-time position is located at Catherine Gratz Griffin Lake Forest Hospital and is scheduled for 40 hours per week, from 8:00 a.m. to 4:30 p.m., with an every-other-weekend rotation. The role is responsible for cleaning and maintaining assigned hospital areas, using housekeeping supplies and equipment safely, supporting patient and customer service, and working collaboratively with hospital personnel. The position requires effective communication, confidentiality, independent work, and timely completion of assigned tasks. The hourly compensation range is $17.05 to $23.87.

Requirements

  • Ability to follow oral and written instructions.
  • Ability to communicate effectively with patients, visitors, and staff.
  • Ability to use the department’s tracking and communication tools.
  • Ability to work independently.

Nice To Haves

  • One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

  • Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
  • Follow policies and procedures for patient isolation and contact precautions as necessary.
  • Restock paper items and other supplies in assigned areas as needed.
  • Keep carts and equipment clean and in working condition, and store them appropriately.
  • Promote workplace safety by using wet-floor signs and PPE and not leaving carts or supplies unattended.
  • Use chemicals and equipment effectively and safely, including using correctly diluted chemicals in properly labeled containers.
  • Notify a supervisor when equipment needs repair and report safety hazards to a manager.
  • Communicate work issues to a supervisor, including an inability to complete the schedule, and proactively report deficiencies or work requests.
  • Maintain professional relationships with hospital personnel while protecting the confidentiality of patient information.
  • Use the designated scripting model when interacting with customers.
  • Use organizational and departmental resources efficiently.
  • Manage the work schedule and complete tasks and assignments on time.
  • Contribute to continuous improvement efforts and participate in reducing costs, streamlining processes, and improving services.
  • Maintain a friendly, approachable, professional demeanor and appearance.
  • Provide accurate information and timely updates to patients and customers; promptly address questions and concerns or direct them to appropriate resources.
  • Provide directions and help patients and customers find their way.
  • Use service recovery skills to address problems or service breakdowns.
  • Demonstrate teamwork by helping coworkers across departments, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ contributions.

Benefits

  • Northwestern Medicine offers benefits intended to support employees’ physical, emotional, and financial well-being and protect against unexpected life events. The posting directs candidates to the company benefits information and eligibility details.
  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
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